1. Dept. Information Management 資訊管理系 1 Seminar on Inter-Organization Communication Network 張克章教授 跨組織間網路專題 Prof. Henry Ker-Chang Chang Dept. Information Management 2015/3/4 Demonstration of various organizations and inter-communication

2. Dept. Information Management 資訊管理系 2 Seminar on Inter-Organization Communication Network 張克章教授 跨組織間網路專題 1.Organizational development 2. Inter-communicational ways 3.Influences of organization communications 4. Q & A Contents

3. Dept. Information Management 資訊管理系 3 Seminar on Inter-Organization Communication Network 張克章教授 跨組織間網路專題 1.Various organizations Organization development (OD) is a major part of organizations, some OD has a better approach to express. OD [1] is a deliberately planned, organization-wide effort to increase an organization's effectiveness and/or efficiency and/or to enable the organization to achieve its strategic goals. OD theorists and practitioners define it in various ways. Its multiplicity of definition reflects the complexity of the discipline and is responsible for its lack of understanding. [1] http://en.wikipedia.org/wiki/Organization_development

4. Dept. Information Management 資訊管理系 4 Seminar on Inter-Organization Communication Network 張克章教授 跨組織間網路專題 OD is a systemic learning and development strategy intended to change the basics of beliefs, attitudes and relevance of values, and structure of the current organization. This purpose is to better absorb disruptive technologies, shrinking or exploding market opportunities and ensuing challenges and chaos. It is worth understanding what OD is not. It is not training, personal development, team development or team building, human resource development (HRD), learning and development (L&D) or a part of HR;

5. Dept. Information Management 資訊管理系 5 Seminar on Inter-Organization Communication Network 張克章教授 跨組織間網路專題 Although it is often mistakenly understood as some or all of these. OD interventions are about change so involve people - but OD also develops processes, systems and structures. The primary purpose of OD is to develop the organization, not to train or develop the staff. OD is known as both a field of science focused on understanding and managing organizational change and as a field of scientific study and inquiry.

6. Dept. Information Management 資訊管理系 6 Seminar on Inter-Organization Communication Network 張克章教授 跨組織間網路專題 It is interdisciplinary in nature and draws on sociology, psychology, particularly industrial and organizational psychology, and theories of motivation, learning, and personality. Experts in systems thinking and organizational learning, structure of intuition in decision making, and coaching (to name a few) whose perspective is not steeped in just the behavioral sciences. But a much more multi-disciplinary and inter- disciplinary approach, have emerged as OD catalysts or tools.

7. Dept. Information Management 資訊管理系 7 Seminar on Inter-Organization Communication Network 張克章教授 跨組織間網路專題 But broadly speaking, all organizational development programs try to achieve the following objectives: 1. Making individuals in the organization aware of the vision of the organization. 2. OD helps in making employees align with the vision of the organization. 3. Strengthening inter-personnel trust, cooperation, and communication for the successful achievement of organizational goals.

8. Dept. Information Management 資訊管理系 8 Seminar on Inter-Organization Communication Network 張克章教授 跨組織間網路專題 4. Encouraging every individual to participate in the process of planning, thus making them feel responsible for the implementation of the plan. 5. Creating a work atmosphere in which employees are encouraged to work and participate enthusiastically. 6. Replacing formal lines of authority with personal knowledge and skill. 7. Creating an environment of trust so that employees willingly accept change.

9. Dept. Information Management 資訊管理系 9 Seminar on Inter-Organization Communication Network 張克章教授 跨組織間網路專題 Figure 1 OD flowchart The flowchart of OD is depicted as in Figure 1:

10. Dept. Information Management 資訊管理系 10 Seminar on Inter-Organization Communication Network 張克章教授 跨組織間網路專題 Culture is the core of OD, since all future development of organizations is oriented from culture. An acceptable culture is influenced to all staffs, even there are in different approaches to complete their jobs. Growth, strategy, execution and systems are the various ways to meet the requirements of that corporations. With those characteristics, the development of organization is innovated and enhanced.

11. Dept. Information Management 資訊管理系 11 Seminar on Inter-Organization Communication Network 張克章教授 跨組織間網路專題 A definition of OD at one point is to "organization improvement through action research as in the following Figure 2: Figure 2 Actions in OD The Future of Organization Development is displayed by You tube The Future of Organization Development

12. Dept. Information Management 資訊管理系 12 Seminar on Inter-Organization Communication Network 張克章教授 跨組織間網路專題 2. Inter-organizational communication ways Doerfel [3] described that most of all businesses and organizations, building networks with each other is a form of disaster planning. Organizational leaders’ commitment to building inter-organizational networks can be as vital as being insured against flood and theft. [3] Marya L. Doerfel, Communicating to Build Strong Inter-Organizational Networks: Communication-Based Business Insurance, COMMUNICATION CURRENTS, Vol. 9, Issue 1, February 2014.

13. Dept. Information Management 資訊管理系 13 Seminar on Inter-Organization Communication Network 張克章教授 跨組織間網路專題 Getting information from the web of relationships in which organizations embed themselves, this is their social networks. This proved to be an important, albeit informal, component of New Orleans organization and business survival kits in the aftermath of Hurricane Katrina. Some things happened after this Hurricane Katrina arrived, there are many not delivery events arrived thereafter.

14. Dept. Information Management 資訊管理系 14 Seminar on Inter-Organization Communication Network 張克章教授 跨組織間網路專題 Regardless of the size of the business - from large multinational corporations to SME and big corporation, inter-organizational networks were critical in helping these companies to build. It is about the type of information communication partners have and the extent to which they “share” their extended network. Do you trust other organizations’ sources of knowledge? Do you trust your network partners’ recommendations and referrals to others in their network? Those are the networks necessary to support.

15. Dept. Information Management 資訊管理系 15 Seminar on Inter-Organization Communication Network 張克章教授 跨組織間網路專題 Reliable information flows in and around a community more swiftly when members of that community are interconnected and engaged in multiple groups across the community. Communicating to Build Strong Inter-organizational Networks [4] Establishing a network of strong, trusting relationships, having access to those networks, and reconnecting to those networks were important components, for business survival kits. [4] http://www.natcom.org/CommCurrentsArticle.aspx?id=4752

16. Dept. Information Management 資訊管理系 16 Seminar on Inter-Organization Communication Network 張克章教授 跨組織間網路專題 They started with mapping their pre-storm networks, identifying networks during evacuation, and then identifying the networks again upon their immediate return and after they had resumed their organization’s normal operating procedures. Those organizations with established networks - made up of highly familiar relationships with a long history of repeated interaction and more resilient. They reaped communication benefits by having more efficient and effective access to information and resources.

17. Dept. Information Management 資訊管理系 17 Seminar on Inter-Organization Communication Network 張克章教授 跨組織間網路專題 Build Ties Before the Storm and Reconnect with Them ASAP Organizations that held strong ties in interconnected communities returned to those types of networking patterns and more swiftly ushered in their return to pre-disaster conditions. Specific contacts within a community of practice (e.g., professional associations and businesses that might also be competitors) as well as within and across the broader needs of such a community (e.g., suppliers, clients, non-profits) also were important.

18. Dept. Information Management 資訊管理系 18 Seminar on Inter-Organization Communication Network 張克章教授 跨組織間網路專題 Networking within an organization’s population is important and worthy of organizations’ time and attention. These businesses that often are competitors did the “thinking” for their disaster-struck colleagues while the victims couldn’t think clearly on their own. Advantages of Cooperative Competitors

19. Dept. Information Management 資訊管理系 19 Seminar on Inter-Organization Communication Network 張克章教授 跨組織間網路專題 3. Influences of organization communications Change improvement is very important to companies, they are process reengineerings, cost savings, increased bandwidth, competitive advantages, and increased value for the customer. A formal approach for managing change starts with the leadership team and then engagement of key stakeholders and leaders. Early development and frequent adaptation of this effort is crucial, as change moves through the organization. [5] http://www.inter-growth.com/change-implementation/

20. Dept. Information Management 資訊管理系 20 Seminar on Inter-Organization Communication Network 張克章教授 跨組織間網路專題 You tube of change implement ▶ V 06 how to implement change - YouTube.htmV 06 how to implement change - YouTube.htm Change strategy in change implement with your organization partnership is to develop an effective to move your organization forward. A comprehensive communication plan serves as a guide for conveying a consistent message to all pertinent partnership throughout the transformation project.

21. Dept. Information Management 資訊管理系 21 Seminar on Inter-Organization Communication Network 張克章教授 跨組織間網路專題 Organization communication is the other way to mean the requirement, since inter-organization communication are the necessary tools to discuss. To display “Organizational Communication”Organizational Communication We understand that the communications among various organizations get more emphasized, and some problems are discussed about that communications.

22. Dept. Information Management 資訊管理系 22 Seminar on Inter-Organization Communication Network 張克章教授 跨組織間網路專題 Q & A