1. Proprietary & confidential. © Decision Lens 2010 Decision Lens Criteria Development Session PSU ITS Pilot Gina Patel, Senior Client Decision Manager gpatel@decisionlens.comgpatel@decisionlens.com, 703-253-6119

2. Agenda Opening Remarks (10 minutes) Decision Lens Introduction & Demonstration (15 to 20 minutes) Review of ITS Service Reporting Groups (15 to 20 minutes) Criteria Development Part One: Brainstorm, Cluster, Define (1 hour) Break (15 minutes) Part Two: Continue with Defining, Refine (1 hour and 15 minutes) Lunch 2

3. About Decision Lens A software solution and an advanced process for group decision-making based on a proven and robust methodology A technique for quickly collecting and synthesizing qualitative and quantitative information from multiple data sources and stakeholders for trade-off, prioritization and/or resource allocation decisions An approach to quantifying and making explicit the subjectivity that is part of all decision-making in order to use experience and judgment more effectively Decision Lens is a decision-support solutions provider based in Arlington, Virginia with… 3

4. Analytic Hierarchy Process (AHP) The Analytic Hierarchy Process enables decision makers to structure decisions hierarchically: the goal of the decision at the top, strategic objectives in the higher levels, evaluation criteria in the middle, and alternative choices at the bottom 4

5. Selection To select the best among a limited set of alternatives Vendor selection / trade study Player selection HR decision ( new hire, promotion, performance review) When should we use Decision Lens? Introduction5 Scenario Analysis To evaluate the benefits, costs, and risks of potential courses of action to better understand alternative future scenarios Allocation To prioritize across a large set of initiatives and optimize the allocation of resources Budget or staff allocation (e.g., capital/operating/UFRs/grant decisions of investments, people, or facilities) System development (enhancement prioritizations)

6. Benefits of Decision Lens 6