1. 1 based on Federal Highway Administration Capability Maturity Model Workshops Transportation Systems Management and Operations (TSM&O) Performance Measurement Dimension Challenges and Opportunities from a State DOT Perspective Subrat Mahapatra Maryland State Highway Administration

2. 2 “why you implemented performance measures in the first place and what you get out of them…” as it relates to Maryland TSM&O/ Mobility/ Reliability Improvement efforts

3. 3 Existing Business Processes at SHA have stable TSM&O components built-in at all levels across the agency SHA Recipient of FHWA SHRP2 L06 Implementation Assistance to “Organize for Reliability” – opportunity to review and refocus priorities CMM workshops facilitated TSM&O related conversations internally and externally. Outcome of the L06 project will be a SHA TSM&O Strategic / Implementation Plan

4. 4 Develop TSM&O data business plan Develop and implement a travel time reliability monitoring program Develop modeling plan and tools for supporting TSM&O analysis Other related initiatives (e.g., WZPMA, Freight Fluidity) Level1 — Performed2 — Managed3 — Integrated4 — Optimized CriteriaSome outputs measured and reported—but not utilized Output data used regularly for after-action debriefings and improvements; data easily available and dashboarded Outcome measures identified (networks, modes, impacts) and routinely utilized for objective-based program improvements Performance measures reported internally for utilization and externally for accountability and program justification SHA Self Evaluation in the Performance Measurement Dimension

5. 5 TSM&O as a program (similar to SHSP) Integrated freeways and arterial systems M&O Arterials Ops is the next big opportunity area Freight consideration and multi-modal aspects Performance Metrics that considers ICM, ramp metering and other strategies Performance metrics that compares traditional projects with TSM&O projects Risk/ Uncertainty analysis tools

6. 6 Advanced data/performance measurement and analytics infrastructure is already in place  SHA Data Services  ATR/ HPMS/ Counts  Detector data  Signal data/ CCTV feeds  Asset data, Project data  UMD CATT/ RITIS/ VPP  Speed, Incidents, Workzones, Special Events, Weather, Transit etc.

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8. 8 SHA Policies, Programs and Projects focus on Annual User Cost Savings Outcome driven decisions – e.g CHART expansion to 24/7 operations

9. 9 CHART Operations Incident Management – Annual User Cost Savings – Average Incident Duration Traveler Information Systems – # of CHART Controllable Cameras – # of Maryland 511 Calls Received Work zone Management Winter Weather Operations Special Event Management TIM Training

10. 10 SHAs FOUR-STEP APPROACH SHAs FOUR-STEP APPROACH CAUSES OF UNRELIABILITY Poorly Timed Traffic Signals Inclement Weather Crashes Fluctuations in Demand Work Zones SHA developed a Reliability Roadmap in Summer 2014 Phased Approach to develop a comprehensive program that improves reliability of our system SHRP2 Projects (L38, L06, R11) help advance Roadmap task activities.

11. 11 Web-based Solution Web-based Solution Performance Based Approach Performance Based Approach Increase Transparency Increase Transparency

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13. 13 Outer loop on Northwest of I-695 (from I-83, exit 24 to I-795, exit 19) - 5.9 Miles

14. 14 PM Peak Hour (5:00-6:00 pm) BeforeAfter Use of probe speed data to understand the congestion and reliability of the transportation network.

15. 15 Probe Data Analytics provide : – Travel Time & Reliability Analysis – Real-time & Historic Dashboards – User Delay Costs – Animated Historic maps – Region and state-wide Bottleneck Ranking – Performance Summary Tables – Graphics and Data Exports – Raw & aggregate Data Downloads Tools and Applications aid in – Identify problem areas (for project development) – Confirm existing project viability – Conduct before & after studies – Create system performance report-outs, and more

16. 16 SHA is developing multi-resolution and time-dependent travel demand models for integrated planning and operations KEY FEATURES o Data Hub o Multi-resolution network o Statewide Model/ DTA o Corridor/ Sub-area AgBM/ DTA o ABM/ DTA Integration

17. Input & Output Measures 17 Business Processes Reliable Datasets Data Business Plan Systems and Technology Outcome based Performance Management for TSM&O Outcome based Performance Management for TSM&O Analytical Engines Contact Information: Subrat Mahapatra Office of Planning and Preliminary Engineering Maryland State Highway Administration Phone: 410-545-5649 E-mail: smahapatra@sha.state.md.ussmahapatra@sha.state.md.us