1. “Concierge services for $1 ”
LAX Concierge
“Concierge services for $1 ”

2. Objective
We will provide the best customer services to your Hotel guest trough professional and hospitable Concierge
We are ready to go the extra mile to obtain our goal… Guest Satisfaction!
“ In Service Trough Friendship “

3. Customer Expectations
Accuracy
Value
Priority
Customer
Satisfaction
Care
Quality
Free Service

4. Meeting the Guest Needs
Hotel Information
Schedules
Flights
Restaurant Reservations
Transportation
Flowers
Tours
All provided with a professional Concierges.
With Yes I can Attitude
Free Hotel Services
Welcome Felling
No Waiting
Accuracy
Friendly

5. Your Hotel Cost & Investment
Lobby Desk
Phone Line
Computer
Printer
Concierge

6. Hotel Benefits
Guest services coverage 7am-10pm 360 days a year (unless other is required)
No payroll Hassle
No worker’s comp expense
No health insurance expense
Customer services satisfaction and business guarantee to improve.