1. New Clerk Academy Tallahassee, Florida

2. OVERVIEW Member Services

3. Objectives Review the training schedule for 2013 Understand the education opportunities Roundtable information: Human Resources

4. Education Committee The Education Committee, chaired by Honorable Joe Smith, guides the overall education process and approves the annual education plan. The plan includes conferences, seminars, WebEx and workshops Education Committee also considers the request for new topics and venues

5. New Clerk Academy Committee that leads the Academy is chaired by the Honorable Bob Inzer. Set Agendas Plan the Curriculum Assist in Coordinating Speakers

6. Member Services General Assistance Education Programs Meetings and Committee support Member Information (website information) Secretary to the Executive Committee and the Membership meetings

7. Staff Peggy Ball, Director of Management Services. Six years with FCCC. FSU and USF grad. Gwen Marshall, Member Services Manager, Thirteen years with FCCC. FSU grad. Lynda Belcher, Member Services Event Administrative Assistant, Six years with FCCC. Published columnist for local paper. Tami Black, HR Manager. Five years with FCCC. Lynn University grad.

8. Schedule Criminal Court and Jury ProcessFebruary 25-March1, 2013 Gainesville Budgeting and Financial ManagementMay 13- 17, 2013 Clerk Responsibility to the County Orlando Civil Court and Jury ProcessSeptember 16-20, 2013 Southwest Florida Administration, Partnerships and January 27-31, 2014 Leadership Tallahassee Technology and ReportingFebruary 24-28, 2014 Jacksonville Traffic and CollectionsMay 5-9, 2014 San Destin

9. Key Points to Take Away Member Services is here to provide the Clerks support Member Services coordinates education programs and meetings Member Services is a great place to start if you don’t know who to contact. We may not know the answer, but we know hot to find someone who does!