1. THE COLORFUL WORLD OF INSTITUTIONAL RESEARCH 2005 SAIR Conference Mary Harrington ccmary@olemiss.edu

2. Source Excerpted from presentation by The Diagonal Group ASUG, April 2004

3. Agenda  Recognizing the four colors of people  Communicating in color  Dealing with colorful clashes  Color quiz

4. The four basic color groups: Green, Red, Yellow and Blue Caring, Thoughtful Value-based Passionate, Full of Gusto Sociable Challenging Big, Bold Focused Structured Detailed Organized

5. Are You Red? Strong-willed Competitive Focused Goal-oriented Demanding

6. Red Talents  Sets clear goals  Is direct with team  Presents ideas with absolute certainty  Provides fast response to team  Brings energy and momentum to project

7. Red Challenges  In a hurry to identify solution  May not listen to others  May intimidate others  May move on before finalizing details (80/20 rule)  May be too single-minded  May dominate meetings

8. Are You Blue? Detailed Organized Precise Formal Prepared Analytical

9. Blue Talents  Excellent fact-finder  Allows team time to consider options  Pays attention to detail  Provides pertinent data  Plays “devil’s advocate”

10. Blue Challenges  May appear cold, dispassionate  May provide information overload  May ask too many questions  May be uncomfortable in unstructured setting  May be irritated by disorganized team members

11. Are You Yellow? Enthusiastic Dynamic Persuasive Demonstrative Excitable Sociable

12. Yellow Talents  Brings energy and enthusiasm  Socializes and inspires  Makes meetings positive and upbeat  Takes creative approach  Brings optimism to team

13. Yellow Challenges  May focus too much on “big picture”  May lose interest in project  May not follow through  May make promise that can’t be kept  May not respect deadlines

14. Are You Green? Caring Encouraging Patient Relaxed Sharing Trustworthy

15. Green Talents  Maintains long-term relationships with team  Listens well  Takes collaborative approach  Brings voice of reason to team  Ensures best interests of all

16. Green Challenges  May be seen as hesitant  May avoid confrontation  May take path of least resistance  May appear to lack passion  May be seen as slow to respond

17. Colorful Words to Live By Let’s do it TOGETHER Let’s do it RIGHT Let’s do it with ENTHUSIASM Let’s do it NOW

18. Communicating in Color

19. Communicating with Reds DO  Be brief, be bright, be gone  Be direct  Focus on results DON’T  Hesitate or waffle  Try to take over  Focus on feelings

20. Communicating with Blues DO  Be well prepared  Be thorough  Provide details  Put things in writing  Be a good listener DON’T  Waste time brainstorming  Provide executive summary  Ask for a quick decision  Be flippant on issues  Get too close or hug me

21. Communicating with Yellows DO  Be entertaining  Be friendly and sociable  Be open and flexible DON’T  Bore with details  Ask to work alone  Tie down with routine

22. Communicating with Greens DO  Be patient and supportive  Give time to respond  Ask for opinion  Show you care DON’T  Spring last minute surprises  Take advantage of good nature  Gossip or malign

23. Communicating in Color  Be acutely aware of other person’s color  Recognize you may have to become opposite color in order to accomplish goal  Learn to balancing both colors

24. Dealing with Stress

25. Dealing with Red Stress Stress Source: Indecisiveness Wasted time Out of control First Response: Aggressive Demanding Irritable, Autocratic Max Stress: Withdrawn Offended Misunderstood Stress Remedy: Place back in control Time out Fast action

26. Dealing with Blue Stress Stress Source: Lack of structure Poor quality Trivialization First Response: Withdrawn Split hairs Hesitate Max Stress: Lose control Get emotional and unfocused Become passionate Stress Remedy: Provide structure Analyze the issues Time out

27. Dealing with Yellow Stress Stress Source: Rejection No fun, boredom Working alone First Response: Emotional Indiscrete Hasty Max Stress: Ice cold No emotion, detached Clean freak Stress Remedy: Distraction Fellowship Outside the box

28. Dealing with Green Stress Stress Source: Values violation Unfair treatment (self and others) Unrealistic expectations First Response: Hurt feelings Self-doubt Rumination Stubbornness Max Stress: Angry outburst Nasty, autocratic Critical, demanding Stress Remedy: Sincerity Restoration of trust Personal contact

29. Colorful Conclusion Communicate in Color Think in Color Respond In Color Listen in Color