5. Communication Theories are Supported by Research
Notice how Julia Wood cites her sources throughout Communication in our Lives.
She uses the APA, American Psychological Association’s method of citation as most communication scholars doing social scientific research in the field do.

6. Understanding Citations
“Mead (1934)” refers to a work by Mead written in 1934.
“(Mead, 1934, p. 10) refers to citing page 10 of Mead’s 1934 work.
Full bibliographic citations for all works are found at the end of the text.
Use these models as you begin your research into communication.

7. Personal Values of Communication
How we see ourselves reflects the views of us that others communicate.
Communication affects our identity and our physical well-being.
Healthy interaction with others is important to our physical and mental health.

8. Communication is a Foundation of Relationships
We build connections with others by:
Revealing our private identities
Listening to learn about others
Working out problems
Remembering shared history
Planning a future
Communication creates relationships that last.

9. What Employers are Looking for in College Graduates:
1. Oral Communication
2. Interpersonal
3. Analytical
4. Teamwork
5. Flexibility
6. Computer
7. Proficiency in Field
8. Written Communication
9. Leadership
10. Work Experience
Source: Job Outlook 97, a survey conducted by the National Association of Colleges and Employers, 1996.

10. Breadth of Communication
Intrapersonal
Self-Talk
Interpersonal
Group
Public
Media and New Technologies
Organizational
Intercultural
Ethics

11. Communication Skills Affect Professional Success
79% of NYC executives ranked the ability to express ideas well verbally as the most important qualification in hiring and promoting employees.
Health care professionals need communication skills.
Technical jobs need communication skills to explain technical ideas.

12. Cultural Values
Citizens in a democracy must be able to express ideas and evaluate others’ ideas.
Friends need to listen sensitively, express empathy and provide support.
Neighbors need social skills to interact pleasantly.
Civic and social life depend on listening to a range of perspectives.

13. Communication Defined
Communication is a systemic process in which people interact with and through symbols to create and interpret meanings.

14. Features of Communication
Communication is a process - it is on going and changing continuously.
We communicate through symbols.
Anything that abstractly signifies something else can be a symbol.
All language, nonverbal behaviors, art, and music are symbols.

15. In communication symbols are used to
Meanings
The content level of meaning is the literal message.
The relationship level of meaning expresses the relationship between communicators.
In communication symbols are used to
create meanings.

16. Linear Model of Communication
Information Source
Message
Transmitter
Signal
Received Signal
Receiver
Message
Destination
Noise
Source
Sender
Message
Receiver

17. Interactive Model of Communication
Message
Encoder
Source
Decoder
Decoder
Receiver
Encoder
Field of
Experience
Feedback

18. Transactional Model Social Systems Noise Communicator A’s
Field of Experience
Time1
Shared
Field of
Experience
Symbolic
Interactions
Over Time
Noise
Time2
Time3
Communicator B’s
Field of Experience

19. The Communication Continuum
Impersonal
Interpersonal
Impersonal
Interpersonal It
You
Thou

20. Careers in Communication
Research
Education
Training and Consulting
Human Relations and Management

21. Experiencing Communication in our Lives . . .
View the following speech and then answer the questions that follow based on material presented in Chapter 1. A manuscript of the speech can be found in your text at the end of Chapter 1.

22. Wadsworth Thomson: Wood Scenarios

23. Does Mona’s speech give you a sense of who she is?
Did Mona’s introduction catch your attention and give you a road map of what she would cover in her speech?
How did Mona create identification between herself and listeners?
How did examples add to the speech?
How was the quotation from Sasha effective?
Did Mona’s conclusion create closure by returning to the theme of her introduction?