1. R. I. T Mechanical Engineering March 4, 2013 Design Project Management Lecture 1: Introduction, projects, team behavior Rochester Institute of Technology Mechanical Engineering Department Rochester, NY USA

2. R. I. T Mechanical Engineering Session Objectives Course introduction Introduce project topics Discuss expectations for team behavior

3. R. I. T Mechanical Engineering Session Objectives Course introduction Introduce project topics Discuss expectations for team behavior

4. R. I. T Mechanical Engineering Course & Instructional Staff 0304-730 (ME) 0303-735 (ISE) Instructors: DeBartolo, Gomes Project Mentors: Kaemmerlen, Walker, Garavuso (contact information provided to their teams)

5. R. I. T Mechanical Engineering DPM Context 1 st in a 3-course sequence: DPM – project definition and planning. Vague idea translated to well-defined scope and expectations MSD I – design on paper. Design concept developed to meet the well-defined expectations from DPM. MSD II – build and test. Turn the design on paper into reality, test against specs, disseminate results.

6. R. I. T Mechanical Engineering Design Process (Ulrich & Eppinger Exhibit 2-2) Phase 0: Planning Phase 1: Concept Development Phase 2: System-Level Design Phase 3: Detail Design Phase 4: Testing and Refinement Phase 5: Production Ramp-Up DPM MSD I MSD II

7. R. I. T Mechanical Engineering Policies and Expectations Participate in class Work both independently and collaboratively. Expect to work at the GRADUATE level. Given broad directions, figure out what needs to be done Deal with uncertainty. Own your project Respond to questions about your project Receive formal feedback throughout quarter, with opportunities to improve based on critique. Transition from “graded homework assignments” to “assessment of performance”

8. R. I. T Mechanical Engineering Policies and Expectations Work for review will be submitted to myCourses Grades and content will be hosted on myCourses Your final collection of work will be archived on EDGE and/or in an engineering logbook EDGE used for MSD More on this Friday… Example: https://edge.rit.edu/edge/P13032/public/Home

9. R. I. T Mechanical Engineering Grades Combination of team-based and individual Project-related submissions: 35% Formal presentations: 15% Written reflections: 15% Reading assignments: 15% In-class exercises: 10% Participation: 10%

10. R. I. T Mechanical Engineering Course structure Weeks 1-3: Gather background information Out of class identify stakeholders and begin interviews for 10-week project Weeks 3-6: VOC & VOE Voice of the Customer: Needs Assessment Voice of the Engineer: Functions, metrics, and specifications Weeks 7-10: Project Scope Evaluate possible solutions Feasibility analysis Refine problem definition Week 11: Final presentation, submit PRP

11. R. I. T Mechanical Engineering Individual class structure Introduce a topic related to project Work time Report back to class One or more teams report back to the class Receive feedback Ask questions MW: generally related to project content F: generally related to project planning and leadership

12. R. I. T Mechanical Engineering Session Objectives Course introduction Introduce project topics Discuss expectations for team behavior

13. R. I. T Mechanical Engineering 2011-3 Projects Indoor Air Quality Monitor Boeing Underwater Vehicle Technology Wallace Library Layout for Usability Cary Collection Opportunities Garlock Gasket Test / Electrophotographic Printing test bed Assistive Technology Your ideas here…

14. R. I. T Mechanical Engineering Project Teams Complete the myCourses survey by noon Tuesday (tomorrow) Teams will be assigned Wednesday Work will be archived on EDGE Will help you collaborate asynchronously within teams We will review EDGE and how to use it in a later class!

15. R. I. T Mechanical Engineering Your job:

16. R. I. T Mechanical Engineering ---BREAK--- Take 10 minutes Return here to discuss team behavior expectations

17. R. I. T Mechanical Engineering Session Objectives Course introduction Introduce project topics Discuss expectations for team behavior

18. R. I. T Mechanical Engineering Your thoughts… What are some aspects of appropriate team behavior that you think are important? Ex: My team members should all listen to good music. And have neatly trimmed hair. Take 2 minutes to write a list Take 5 minutes to consolidate in groups Create a class-wide list from this

19. R. I. T Mechanical Engineering Next step… How do you measure performance against those values? 1=Polly Wolly Doodle → 5=Beethoven’s 9 th 1= → 5= Each group take one value and write norms (5- 10 minutes) Collect for class

20. R. I. T Mechanical Engineering Sample from MSD https://edge.rit.edu/edge/P13031/public/Team% 20Values%20and%20Normshttps://edge.rit.edu/edge/P13031/public/Team% 20Values%20and%20Norms Standard information provided to MSD teams. What MSD staff felt was important/appropriate. Teams are encouraged to modify as needed.

21. R. I. T Mechanical Engineering Why is this important? Everyone knows what’s expected of them Negative elements of peer evaluations can be objective, not personal attacks Conflict will happen – think about how to deal with it before it starts!

22. R. I. T Mechanical Engineering Session Objectives Course introduction Introduce project topics (10 weeks) Introduce case study (2 weeks) Case study Voice of the Customer

23. R. I. T Mechanical Engineering Case Study Crash course on design process in 2 weeks All work done in class A taste of what you will be doing for your DPM class project Reflect on the experience when done: What did you learn? How can you apply this to the rest of the course, and MSD?

24. R. I. T Mechanical Engineering The problem: “Design a new shopping cart”

25. R. I. T Mechanical Engineering Session Objectives Course introduction Introduce project topics (10 weeks) Introduce case study (2 weeks) Case study Voice of the Customer

26. R. I. T Mechanical Engineering Case Study: Who cares, and why? 1 minute: think and make notes individually 1 minute discuss results at your table, come up with master list

27. R. I. T Mechanical Engineering Stakeholders Link to Google spreadsheet

28. R. I. T Mechanical Engineering BE the Stakeholder! Each group will represent one stakeholder group Within your group, discuss what the stakeholder’s views of the product are: Likes Dislikes Why are they interested? What would they like to see? How do they use the product? Other comments/thoughts…

29. R. I. T Mechanical Engineering What to capture? Individual tidbits of information Brain-dump, don’t interpret (yet) Use sticky notes Examples from Fall…

30. R. I. T Mechanical Engineering What to capture? Stakeholder says, “I used to catch my kids chewing on the shopping cart handle when they were teething, and it really grossed me out.”

31. R. I. T Mechanical Engineering What to capture? Stakeholder says, “I want a plastic shopping cart”

32. R. I. T Mechanical Engineering Come up with questions for other stakeholders

33. R. I. T Mechanical Engineering Next time… You will be sitting with your project teams You will continue to play the role of the stakeholder you were today Conduct interviews within teams using these questions Affinity diagram and customer needs assessment

34. R. I. T Mechanical Engineering Don’t forget… Complete project survey (myCourses) By noon, Tuesday 3/5 Access DPM site on EDGE (link on myCourses). By noon, Tuesday 3/5