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MEMBER SERVICES MEMBER PROFILES 2011 CITY OF GREENSBORO Municipal Gas Authority of Georgia.

Published byLilian Harrington Modified over 8 years ago

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Presentation on theme: "MEMBER SERVICES MEMBER PROFILES 2011 CITY OF GREENSBORO Municipal Gas Authority of Georgia."— Presentation transcript:

1 MEMBER SERVICES MEMBER PROFILES 2011 CITY OF GREENSBORO Municipal Gas Authority of Georgia

2 Member Profiles General Information Member: Greensboro Main Contact: Larry Postell, City Manager Secondary Contact: Cindy Carver, City Clerk Pipeline: Transco Region: Northern Service Area: Greene, Madison, Oglethorpe, and Taliaferro Counties

3 Member Profiles Vital Signs - Customers Total Customers:921 -Residential743 -Commercial161 -Industrial17 Total Gas Services:961 Inactive Gas Services:40 Inactive/Active:4% Gas Customers/Water Customers: 60%

4 Member Profiles Vital Signs – Annual Throughput & Sales 2010 Annual Throughput:721,190 Mcf / Yr. 2010 Annual Sales:795,884 Mcf / Yr. - Residential 36,195 Mcf / Yr. - Commercial 40,391 Mcf / Yr. - Small Industrial42,802 Mcf/ Yr. - Large Industrial34,291 Mcf/Yr. - Novelis642,204 Mcf/Yr. Residential (use per customer) – 49 Mcf Commercial (use per customer) - 250 Mcf

5 Member Profiles Vital Signs – Financials 0607080910 Annual margin (000’s) $804107694210821221 Return check (000’s)$124141179198223 Transfers (GF) (000’s)$750750750750750

6 Member Profiles Vital Signs – Retail Rate Comparison Chart

7 Member Profiles Vital Signs – Rate of Lost and Unaccounted For Gas

8 Member Profiles Standard Services Delivery Budget Forecast:Yes, Oct-Sep Retail Tracker:Yes Industrial Billing Rate Notices (#):Yes Rate Study:Yes Marketing Program:No Communication Services:Yes MEAG Member:No

9 Member Profiles Current Projects Expansion to Lake Oconee with Union Point/Tri- County

10 Member Profiles Future Opportunities Expansion to poultry farms off Hwy 15

11 Member Profiles Issues / Concerns Over-allocation of Demand/Storage charges Positive L&U Metering Station – meter has been rebuilt twice

12 Member Profiles Gas Authority Engagement Level SRCS PACE Hedge Program Regional Meetings AMM Budget Forecast Rate Trackers (Retail / Industrial) Communications Send-Out Data

13 Member Evaluations Marketing & Sales Engagement Level Main Street Financing Program Rebate / Incentive Program Appliance Sales/Installation Services Print Ads – Brochures, Etc. Small Project Financing Program TV/Radio Advertising Website Advertising Sales Champion Flexible Rate Design

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