1. ICT Training for Library Staff Dundee City Council

2. Training Providers ECDL Dundee College classroom based training (15 days) open learning with tutor support University of Abertay classroom based training (10 days)

3. Year 1 ECDL 37/40 staff completed ECDL 18 University of Abertay 10 Dundee College 9 Open Learning

4. Presentation

5. Year 1 Feedback and Evaluation During training Informal Evaluation forms Discussion Forum Meetings with Net Navigators, Educators and Information Consultants

6. ECDL Training rated as good or excellent by 70% of staff All staff felt they had a better understanding of ICT All staff recognised the value and relevance of their training Staff would recommend to others

7. Issues Raised Lack of practice time Pace too fast No PCs in the workplace Classroom environment stressful

8. Year 2 and beyond More detailed briefings Classes extended Practice time guaranteed Mentoring Computers in the workplace

9. Practice time guaranteed by selecting staff from different locations using pool staff support from supervisors flexibility of staff prioritising other training

10. Outcomes of training Staff who have completed training have new skills are motivated to learn more are supportive of others feel more confident are starting to use their skills are more enthusiastic towards change