1. Fundamentals of Information Systems, Third Edition1 Human Resource Management Information Systems Human resource MIS: concerned with activities related to employees and potential employees of an organization Needs and planning assessments Recruiting Training and skills development

2. Fundamentals of Information Systems, Third Edition2 Human Resource Management Information Systems (continued) Scheduling and assignment Employee benefits Outplacement

3. Fundamentals of Information Systems, Third Edition3 Human Resource Management Information Systems (continued) Figure 6.9: Overview of a Human Resource MIS

4. Fundamentals of Information Systems, Third Edition4 Other Management Information Systems Accounting MIS: provides aggregate information on accounts payable, accounts receivable, payroll, and many other applications Geographic information system (GIS): capable of assembling, storing, manipulating, and displaying geographic information

5. Fundamentals of Information Systems, Third Edition5 An Overview of Decision Support Systems A DSS is an organized collection of people, procedures, software, databases, and devices used to support problem-specific decision making and problem solving The focus of a DSS is on decision-making effectiveness when faced with unstructured or semistructured business problems

6. Fundamentals of Information Systems, Third Edition6 Capabilities of a Decision Support System Support all problem-solving phases Support different decision frequencies Support different problem structures Support various decision-making levels

7. Fundamentals of Information Systems, Third Edition7 Capabilities of a Decision Support System (continued) Figure 6.10: Decision-Making Level

8. Fundamentals of Information Systems, Third Edition8 A Comparison of DSS and MIS Table 6.3: Comparison of DSSs and MISs

9. Fundamentals of Information Systems, Third Edition9 A Comparison of DSS and MIS (continued) Table 6.3: Comparison of DSSs and MISs (continued)

10. Fundamentals of Information Systems, Third Edition10 Components of a Decision Support System Model base: provides decision makers access to a variety of models and assists them in decision making Database External database access Access to the Internet and corporate intranet, networks, and other computer systems Dialogue manager: allows decision makers to easily access and manipulate the DSS and to use common business terms and phrases

11. Fundamentals of Information Systems, Third Edition11 Components of a Decision Support System (continued) Figure 6.11: Conceptual Model of a DSS

12. Fundamentals of Information Systems, Third Edition12 Group Support Systems Group support system (GSS) –Consists of most elements in a DSS, plus software to provide effective support in group decision making –Also called group decision support system or computerized collaborative work system

13. Fundamentals of Information Systems, Third Edition13 Group Support Systems (continued) Figure 6.12: Configuration of a GSS

14. Fundamentals of Information Systems, Third Edition14 Characteristics of a GSS That Enhance Decision Making Special design Ease of use Flexibility Decision-making support

15. Fundamentals of Information Systems, Third Edition15 Executive Support Systems Executive support system (ESS): specialized DSS that includes all hardware, software, data, procedures, and people used to assist senior-level executives within the organization

16. Fundamentals of Information Systems, Third Edition16 Executive Support Systems in Perspective Tailored to individual executives Easy to use Drill-down capable Support the need for external data

17. Fundamentals of Information Systems, Third Edition17 Executive Support Systems in Perspective (continued) Can help when uncertainty is high Future-oriented Linked to value-added processes

18. Fundamentals of Information Systems, Third Edition18 Capabilities of Executive Support Systems Support for defining an overall vision Support for strategic planning Support for strategic organizing and staffing Support for strategic control Support for crisis management

19. Fundamentals of Information Systems, Third Edition19 Summary The decision-making phase of the problem-solving process includes three stages: intelligence, design, and choice A management information system (MIS) provides managers with information that supports effective decision making and provides feedback on daily operations A financial MIS provides financial information to all financial managers within an organization

20. Fundamentals of Information Systems, Third Edition20 Summary (continued) The manufacturing MIS subsystems and outputs monitor and control the flow of materials, products, and services through the organization A marketing MIS supports managerial activities in product development, distribution, pricing decisions, and promotional effectiveness A human resource MIS is concerned with activities related to employees and potential employees of an organization

21. Fundamentals of Information Systems, Third Edition21 Summary (continued) A DSS is an organized collection of people, procedures, software, databases, and devices used to support decision making and problem solving A group support system (GSS) consists of most elements in a DSS, plus software to provide effective support in group decision making An executive support system (ESS) is a specialized DSS that includes all hardware, software, data, procedures, and people used to assist senior-level executives within the organization