1. PERFORMANCE FEEDBACK
Orientation Briefing

2. AGENDA
Purpose of feedback
360-degree feedback
What will be assessed
Feedback process
Preview: Individual Report
Instructions

3. 360-DEGREE FEEDBACK
Collect and report ratings and comments from many sources
Assess strengths and potential areas for improvement
Identify ways to improve individual performance

4. FEEDBACK PROCESS Setup Reassessment Orientation
Application & Reinforcement
Assessment
Scoring and Reporting
Training
Interpretation and Planning

5. COMMENTS Focus on the behavior, not the person
Describe specific behavior
Give both positive and constructive comments
Be honest and fair
Avoid emotional language

6. INAPPROPRIATE COMMENTS
“You never think of anyone but yourself.”
“Why on earth did you do that?”
“I don’t like your attitude.”
“You don’t know what you’re doing.”
“You’re not a team player.”
“You’ve really made a mess of things.”

7. APPROPRIATE COMMENT - POSITIVE
“Whenever I tell you I’m having a problem, you usually take the time to talk with me about it. Your input makes a big difference in how I handle things, and I hope you’ll continue to make time for me.”

8. APPROPRIATE COMMENT - CONSTRUCTIVE
“We usually work well together, but often when you’re really busy the look on your face says, ‘Don’t bother me.’ So I keep my problem to myself. When you don’t want to be interrupted, could you let me know when it would be OK to talk?”

9. FEEDBACK PROCESS Setup Reassessment Orientation
Application & Reinforcement
Assessment
Scoring and Reporting
Training
Interpretation and Planning

10. CONFIDENTIALITY
Username
Password
Anonymous ratings and comments
No on-screen review of your individual responses

11. INSTRUCTIONS Rate each person Complete all items Finish by due date
Make a note of your password