1. MasterCard SecureCode® Toni De Avila

2. MasterCard SecureCode® Article Finding www.ameinfo.com March 2010 Kuwait Finance House (KFH) 1 st Islamic bank to incorporate the MasterCard SecureCode to their business solutions

3. SecureCode®: Why is Important? Online Shopping: security Business: ERP solution Goal: Integrated computer-based application system fighting online fraud. Merchants: remove liability Customers: peace of mind

4. SecureCode®: What is it? A private code 1-6 character code at least 1 number and 1 letter Cardholder registers code online Code allows authentication at checkout

5. SecureCode®: How does it work? Customer must have a code registered Customer automatically prompted to input their SecureCode at Checkout Customer’s FI notified of transaction FI verifies SecureCode

6. SecureCode®: How does it work? Once Bank verifies Code Bank endorses sale Merchant approves transaction Transaction is approved Only participating Online Merchants Incorrect SecureCode: Merchant blocks code and transaction declined.

7. SecureCode®:Where can you register? 2 ways: –MasterCard SecureCode portal –Merchant`s website

8. SecureCode®: How to Register Cardholder must Authenticate: 1. Input card number 2.Verify security questions (ex.: DOB, Postal Code, CVC number etc.). 3.Pass: create a 6-10 code.

9. SecureCode®: Registration Step 1: Card No. > Verify Identity > Create SecureCode…

10. SecureCode®:Registration …Registration Complete

11. SecureCode®:Registration Step 2 and 3:

12. SecureCode®:Registration What if you don’t have a SecureCode at point of purchase?

13. SecureCode®: Authentication Failure Lockout: Information does not match what their FI`s MasterCard center has on file Incorrect Code: Merchant Lockout Cardholder: –Call MasterCard call centre –Reset SecureCode lockout –Update information on the bank’s files.

14. SecureCode®: Who benefits MasterCard International Merchants Banks Customers*

15. SecureCode®: Article KFH manager’s believe SecureCode: –Allows secure and convenient shopping experience at participating on-line retailers –private code it allows consumer’s peace of mind. –Have a world-class internet payment services to facilitate customers’ payment needs.

16. SecureCode®: Speculation Just another scheme? Customers will not benefit: –Liability change from Merchant to Bank –Bank indirectly charges losses in fees and interest Bank endorsed code Merchant avoids Chargeback

17. SecureCode®: Limitation Lockouts –Customer call FI to reset account Participating online Merchants only Works with most Browsers –prevents pop-up windows

18. SecureCode®: A Good ERP Yes! Consumer Confidence Increased Less Chargeback (overall) Melanie Johnson, chairman of the UK Cards Association says: –Card-not-Present dropped by 12 per cent. –Tools like SecureCode driving down online card fraud losses

19. SecureCode®: Thank You Questions?

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