2. Chapter 15 Oral Communication Essentials 15

3. Chapter 15Krizan Business Communication ©20052 What is abdominal breathing?

4. Chapter 15Krizan Business Communication ©20053 Abdominal breathing is deep breathing controlled by the diaphragm.

5. Chapter 15Krizan Business Communication ©20054 Why is this type of breathing important to presentation skills?

6. Chapter 15Krizan Business Communication ©20055 High-quality sound from controlled deep breathing makes your voice rich, full, and easily heard.

7. Chapter 15Krizan Business Communication ©20056 What feedback can a sender and a receiver use to indicate proper volume?

8. Chapter 15Krizan Business Communication ©20057 Volume feedback can be obtained by  Questioning audience— verbal  Observing signals of audience—nonverbal

9. Chapter 15Krizan Business Communication ©20058 How can speakers maintain an effective level of confidence?

10. Chapter 15Krizan Business Communication ©20059 These speakers  Keep emphasis on listeners  Use you-viewpoint  Consider audience needs, concerns, and interests

11. Chapter 15Krizan Business Communication ©200510 What is the first step for preparing an oral presentation?

12. Chapter 15Krizan Business Communication ©200511 Determining the specific purpose is step one.

13. Chapter 15Krizan Business Communication ©200512 When should a speaker use an anecdote during an oral presentation?

14. Chapter 15Krizan Business Communication ©200513 Anecdotes or stories help an audience recall specific information.