1. The Internet 8th Edition Tutorial 3 Using Web-Based Services for Communication and Collaboration

2. New Perspectives on the Internet, 8 th Edition Objectives Create a Windows Live ID Configure and use Windows Live Hotmail to send, receive, and print email messages Create and maintain contacts using Windows Live Contacts Explore Windows Live Web-based services

3. New Perspectives on the Internet, 8 th Edition Objectives Create a Google account Configure and use Gmail to send, receive, and print email messages Create and maintain contacts using the Gmail Contact Manager Explore Google Web-based services

4. New Perspectives on the Internet, 8 th Edition Windows Live Hotmail Windows Live Hotmail is a Webmail provider from Microsoft that you use to send and receive email A Webmail provider is an Internet Web site that provides free email addresses and other Web-based services, such as online file sharing, to registered users as well as the capability to use any Web browser with Internet access to send and receive email messages An email account that you have with a Webmail provider is also called Webmail because you access the email account through the Webmail provider’s Web site

5. New Perspectives on the Internet, 8 th Edition Creating a Windows Live ID

6. New Perspectives on the Internet, 8 th Edition Accessing Your Windows Live Account Depending on your browser configuration, you might see your Windows Live ID on the Windows Live Sign In page You might also see someone else’s Windows Live ID account information on the page; in this case, you can click the Sign in with a different account link to enter your Windows Live ID and password so you can sign in to your own account If you forget your password, you can enter your Windows Live ID and then click the Forgot your password? Link You can use the Forget me link to tell the browser not to display your Windows Live ID when it loads this page

7. New Perspectives on the Internet, 8 th Edition Accessing Your Windows Live Account The Inbox stores messages you have received The Junk folder stores messages that Windows Live Hotmail thinks are unsolicited The Drafts folder stores messages that you have written but have not sent The Sent folder stores copies of messages that you have sent The Deleted folder stores messages you have deleted

8. New Perspectives on the Internet, 8 th Edition Accessing Your Windows Live Account

9. New Perspectives on the Internet, 8 th Edition Accessing Your Windows Live Account Clicking the Today link opens the Today page, which also opens when you log in to your Windows Live account Clicking the Contact list link opens the Contact list page, which contains options for managing information about your contacts Clicking the Calendar link opens the Calendar page, which contains options for organizing your scheduled appointments and daily calendar using Windows Live Calendar, another Windows Live service

10. New Perspectives on the Internet, 8 th Edition Sending a Message Using Windows Live Hotmail

11. New Perspectives on the Internet, 8 th Edition Receiving and Opening a Message When you receive new mail, messages that you have not opened are displayed with closed envelope icons, and messages that you have opened are displayed with open envelope icons

12. New Perspectives on the Internet, 8 th Edition Receiving and Opening a Message

13. New Perspectives on the Internet, 8 th Edition Viewing and Saving an Attached File When you receive a message with an attached file, you can view and save the attachment for as long as you store the message When you delete the message, you delete the file attached to the message When you detach a file from an email message and save it on a disk or drive, it is just like any other file that you save

14. New Perspectives on the Internet, 8 th Edition Replying to and Forwarding Messages To reply to a message, click the Reply link to reply only to the sender, or click the Reply all link to reply to the sender and other people who received the original message (those email addresses listed in the To and Cc text boxes) When you forward a message, you are sending a copy of your message, including any attachments, to one or more recipients who were not included in the original message

15. New Perspectives on the Internet, 8 th Edition Filing and Printing an Email Message You can use the Windows Live Hotmail folders to file your email messages by category You can print a message at any time—when you receive it, before you send it, or after you file it When you no longer need a message, you can delete it

16. New Perspectives on the Internet, 8 th Edition Deleting an Email Message and Folder When you don’t need a message any longer, you can delete it by opening the message or selecting the message in the Inbox, and then clicking the Delete link When you delete a message or folder, you are simply moving it to the Deleted folder If you want to remove items permanently, you can delete them from the Deleted folder

17. New Perspectives on the Internet, 8 th Edition Maintaining Your Windows Live Contacts As you use email to communicate with business associates and friends, you might want to save their contact information in Windows Live Contacts to make it easier to enter addresses into the header of your email messages

18. New Perspectives on the Internet, 8 th Edition Maintaining Your Windows Live Contacts

19. New Perspectives on the Internet, 8 th Edition Maintaining Your Windows Live Contacts You can use Windows Live Contacts to create a group of contacts, called a category

20. New Perspectives on the Internet, 8 th Edition Exploring Other Windows Live Web-Based Services In addition to a free Hotmail account, Windows Live also provides account holders with other free Web-based services that they can use to create a network of friends or share files and photos, for example When you create your Windows Live account, your first and last names automatically become part of your profile You can edit your profile to include as little or as much personal information as you want to share and specify with whom you want to share your information

21. New Perspectives on the Internet, 8 th Edition Exploring Other Windows Live Web-Based Services If you choose to use your Windows Live account to connect with friends, family, or business associates, you will receive messages from other users who want to connect to your profile The safest way to make online connections is to restrict access to your profile to only people you know Windows Live includes a photo-sharing service and provides a large amount of storage space to upload photos

22. New Perspectives on the Internet, 8 th Edition Signing Out of Your Windows Live Account It is important that you sign out before closing the browser to ensure the security of your email and to prevent unauthorized access If you do not sign into your Windows Live Hotmail account within 10 days after creating it, or for 270 days at any point after that, Microsoft will inactivate your email address and might delete it

23. New Perspectives on the Internet, 8 th Edition Creating a Google Account Gmail is a Webmail provider from Google that you can use to send and receive email Before you can use Gmail, you need to create a Google account

24. New Perspectives on the Internet, 8 th Edition Creating a Google Account

25. New Perspectives on the Internet, 8 th Edition Accessing Your Gmail Account

26. New Perspectives on the Internet, 8 th Edition Accessing Your Gmail Account Gmail calls the default mail folders labels The Inbox label is assigned to messages you have received, and is generally referred to as the Inbox The Starred label is assigned to messages that you have flagged by clicking the star next to the message sender The Sent Mail label is assigned to messages that you have sent The Drafts label is assigned to messages that you have written but have not yet sent

27. New Perspectives on the Internet, 8 th Edition Accessing Your Gmail Account Gmail uses the Spam label to mark messages that it identifies as unsolicited Google uses the Trash label to mark messages that you have deleted

28. New Perspectives on the Internet, 8 th Edition Sending a Message Using Gmail

29. New Perspectives on the Internet, 8 th Edition Receiving and Opening a Message When you receive new mail, messages that you have not opened are displayed in bold, and messages that you have opened are displayed in regular font

30. New Perspectives on the Internet, 8 th Edition Viewing and Downloading an Attached File When you receive a message with an attached file, you can view and download the attachment for as long as you store the message When you delete the message, you delete the file attached to the message When you detach a file from an email message and save it on a disk or drive, it is just like any other file that you save

31. New Perspectives on the Internet, 8 th Edition Replying to and Forwarding Messages To reply to a message, click the Reply link at the bottom of the message body to reply only to the sender, or click the Reply to all link to reply to the sender and other people who received the original message (those email addresses listed in the To and Cc text boxes) In Gmail, this organization of messages is called a conversation, or a thread To forward an existing mail message to another user, open the message you want to forward, and then click the Forward link at the bottom of the message body

32. New Perspectives on the Internet, 8 th Edition Filing and Printing an Email Message You can use Gmail to file your email messages by category by using the default Gmail labels or labels that you create

33. New Perspectives on the Internet, 8 th Edition Deleting an Email Message and Label When you no longer need a message, you can delete it by selecting the check box to the left of the message in the Inbox, and then clicking the Delete button You can delete a label by clicking the Settings link, clicking the Labels link, and then clicking the remove link for the label When you delete a message or label, you are marking it with the Trash label The default setting for Gmail accounts is for the system to delete all messages marked with the Trash label after 30 days

34. New Perspectives on the Internet, 8 th Edition Maintaining Your Gmail Contacts You can open the Contact Manager by clicking the Contacts link on the left side of the screen You can use the Contact Manager to create a group of contacts

35. New Perspectives on the Internet, 8 th Edition Exploring Other Google Services In addition to providing you with a free Gmail email address, your Google account also provides you with other free Web-based services that you can use to share and edit documents and photos Google Docs is Google’s file-sharing service Google’s photo sharing service, called Picasa, provides a large amount of storage space to upload photos

36. New Perspectives on the Internet, 8 th Edition Summary Creating a Windows Live ID Configuring and using Windows Live Hotmail to send, receive, and print email messages Creating and maintaining contacts using Windows Live Contacts Windows Live Web-based services

37. New Perspectives on the Internet, 8 th Edition Summary Creating a Google account Configuring and Gmail to send, receive, and print email messages Creating and maintaining contacts using the Gmail Contact Manager Google Web-based services