1. South East Wales Benchmarking Hair & Beauty Therapy Good Practice & Critical Success Factors Sara Tutton, Coleg Morgannwg

2. Successes CourseSuccessful CompletionNo of Students NVQ L1 Beauty Therapy83%12 NVQ L2 Beauty Therapy82% 27 NVQ L3 Beauty Therapy94%32 Holistic Therapy87%15 Hairdressing L294%17 Certificate Reflexology L391%11 Diploma Holistic Therapy88%9 NVQ L2 Beauty Therapy94%18 NVQ L3 Hairdressing88%9 NVQ L2 Hairdressing83%23 NVQ L2 Hairdressing93%45 NVQ Beauty Therapy88%17 Diploma in Beauty Spec. Tech.88%16 Diploma in Holistic Therapies L395%20 BTEC Nat Dip Beauty Therapy L390%11 Diploma in Reflexology94%17 VTCT Reflexology L388%16

3. Critical success factors tightly structured delivery and assessment blended learning that meets learning styles regular review and recognition of progress strong links between practical and theory work supported by skills workshops mix of full and part-time courses delivered to meet vocational needs support and pastoral care from a cohesive and appropriate staff team staff are proactive, innovative and are good role models for the students

4. Critical success factors cont’d staff have established CPD into their work effectively high quality work experience linked to assessment bravo value added process beginning to be used and on-line tutorials early signs of male involvement in barbering and holistic therapies the benefits of achieving early and sustained contact with parents employability of students and acquisition of enterprise, customer services and soft transferable skills

5. Issues maintaining a professional staff team who are experienced practitioners without comparable pay scales working to recruit students with integrity despite perceptions needing to maintain high professional standards whether delivered in college or schools resource base needs to reflect delivery needs allocating time and resources for CPD opportunities for developing and sharing ILT resources across the colleges in SE Wales maintaining a forum to share good practice and address shared issues

6. Raising standards consistently strong programme area but the need to sustain this through continued investment and development address the minority of poor teaching and learning meet the continuing need to be flexible and responsive to the workplace needs continue to develop blended learning and ILT materials engage more effectively with employers, Sector Skills Councils and the awarding bodies maintain the status of the programme area within FE and training