1. Venture Asia Leadership Dynamics Mick Yates Singapore, January 1999 Mick Yates Singapore, January 1999

2. page 2© mick yates January 1999 According to the Wall Street Journal on January 18 almost all HR professionals focus on downsizing & cost cutting ….. what is left to lead? According to the Wall Street Journal on January 18 almost all HR professionals focus on downsizing & cost cutting ….. what is left to lead?

3. page 3© mick yates January 1999 According to the Wall Street Journal on January 18 Genghis “lived to humiliate his enemies” ….. how should we lead? According to the Wall Street Journal on January 18 Genghis “lived to humiliate his enemies” ….. how should we lead?

4. page 4© mick yates January 1999 According to Inc. Magazine this month The average office worker files 80% of the data they receive without using it! ….. how can we lead the “knowledge”? According to Inc. Magazine this month The average office worker files 80% of the data they receive without using it! ….. how can we lead the “knowledge”?

5. page 5© mick yates January 1999 “All human unhappiness comes from not squarely facing reality, exactly as it is right now”

6. page 6© mick yates January 1999 Liquidity crunch Forward planning Institutional crisis Leadership crisis Liquidity crunch Forward planning Institutional crisis Leadership crisis èVision èInnovation & speed èConnectivity & knowledge èInterdependence Lessons of the Asian Crisis...

7. page 7© mick yates January 1999 Leaders - are interdependent with followers Leaders - always accelerate change Leaders - have a rock-solid value system which is congruent with their followers’ Leaders - are interdependent with followers Leaders - always accelerate change Leaders - have a rock-solid value system which is congruent with their followers’ Eternal Leadership truths

8. page 8© mick yates January 1999 task orientation individual efforts shareholder value work the deal before the relationships “confrontation” ability before character single discipline training verbal focus task orientation individual efforts shareholder value work the deal before the relationships “confrontation” ability before character single discipline training verbal focus process orientation group efforts market share work the relationship before the deal “wa” = harmony character first multi-discipline training high non-verbal context Western Asian be both! Leadership styles

9. page 9© mick yates January 1999 ENERGIZE ENVISION ENABLE EMPOWER Institutional Interdependence Facilitating & Teaching Strategic Innovation 4E’s process

10. page 10© mick yates January 1999 Mohandas Gandhi

11. page 11© mick yates January 1999 Mohandas Gandhi

12. page 12© mick yates January 1999 Genghis Khan © National Geographic

13. page 13© mick yates January 1999 Genghis Khan

14. page 14© mick yates January 1999 Envision the change If you can’t innovate fast ….. ….. you can’t Lead! If you can’t innovate fast ….. ….. you can’t Lead!

15. page 15© mick yates January 1999 1940’s & 50’s –Local businesses –Traditional values –Geography –Worker as asset 1940’s & 50’s –Local businesses –Traditional values –Geography –Worker as asset Ý1970’s & 80’s ÝMultinationals Ý“Cherry picking” ÝNations ÝTeamwork Ý1990’s & 2000 ÝGlobal economy ÝGlobal media ÝInterest groups ÝIndividual skills Ý1990’s & 2000 ÝGlobal economy ÝGlobal media ÝInterest groups ÝIndividual skills Global & Local at same time?

16. page 16© mick yates January 1999

17. page 17© mick yates January 1999 WifeCareer person Leader (+ spiritual) Change - the (Asian) Woman as Leader? –1970/80’s –Female jobs only –Family oriented –Traditional values –1970/80’s –Female jobs only –Family oriented –Traditional values Ý1980/90’s ÝSimilar jobs to men ÝAware of own needs ÝWealth & success “ASEAN woman” - Ammirati Puris Lintas, Summer 1998 Ý2000’s ÝFeminine skills OK ÝAware of capabilities ÝMore value focused Ý2000’s ÝFeminine skills OK ÝAware of capabilities ÝMore value focused

18. page 18© mick yates January 1999

19. page 19© mick yates January 1999 Back Street Boys are “Global” favorites in 6 out of 12 Asia Pacific Countries …although Beethoven is tops in China! Back Street Boys are “Global” favorites in 6 out of 12 Asia Pacific Countries …although Beethoven is tops in China! “New Generasians” - Cartoon Network & A.C.Nielsen, kids 7-18, March/April 1998 No consistency in local music favorites The kids seem to like and know everything! No consistency in local music favorites The kids seem to like and know everything! Asian kids or Global kids?

20. page 20© mick yates January 1999

21. page 21© mick yates January 1999 Supplier Brand Technology Science Business life Country Intellectual Q Supplier Brand Technology Science Business life Country Intellectual Q Buyer Service Idea Art & design Private life Interest group Emotional Q brand, service or emotion? Blur – product or service? Adapted from Chris Meyer & Stan Davis, “Blur”

22. page 22© mick yates January 1999 Empower the change If you can’t connect people ….. ….. you can’t Lead! If you can’t connect people ….. ….. you can’t Lead!

23. page 23© mick yates January 1999 Leaders connect people & structures IT Infrastructure Team design “Virtual Leadership” IT Infrastructure Team design “Virtual Leadership”

24. page 24© mick yates January 1999 = OBJECTIVE FACTS = CATEGORIZED = COMPARED & CONNECTED wisdom? Leaders help data become knowledge

25. page 25© mick yates January 1999 Useful codification Accessibility in real time “Virtual water coolers” Useful codification Accessibility in real time “Virtual water coolers” Leaders connect knowledge

26. page 26© mick yates January 1999 Dedicated Project teams Dedicated Project teams Operating Organization Operating Organization Corporate knowledge base & values Corporate knowledge base & values leaders hyper connect Ikujiro Nonaka and Horotaka Takeuchi

27. page 27© mick yates January 1999 Empower the change If you can’t teach ….. ….. you can’t Lead! If you can’t teach ….. ….. you can’t Lead!

28. page 28© mick yates January 1999 Teach your leadership model

29. page 29© mick yates January 1999 Empower the change If you can’t measure ….. ….. you can’t teach! If you can’t measure ….. ….. you can’t teach!

30. page 30© mick yates January 1999 Measure individual leadership

31. page 31© mick yates January 1999 Empower the change If you can’t facilitate ….. ….. you can’t Lead! If you can’t facilitate ….. ….. you can’t Lead!

32. page 32© mick yates January 1999 Your “story” Walk the talk Teach Course correct Your “story” Walk the talk Teach Course correct Leadership gap - Energize the change...

33. page 33© mick yates January 1999 Visionary leaders or visible leaders? Interdependence or independence? Long term or short term? Creativity or discipline? Trust or change? Visionary leaders or visible leaders? Interdependence or independence? Long term or short term? Creativity or discipline? Trust or change? u Bust bureaucracy or standardize? u People or productivity? u Strategy or execution? u Sales growth or cost reduction? u Market share or profit? u Bust bureaucracy or standardize? u People or productivity? u Strategy or execution? u Sales growth or cost reduction? u Market share or profit? the answer is “yes” ….... so facilitate don’t manage Leaders want everything

34. page 34© mick yates January 1999 Start with (and stick to) a vision Let go (of your power) Patience Listen for what is not said Interdependence via process Start with (and stick to) a vision Let go (of your power) Patience Listen for what is not said Interdependence via process Asia & West Asia Asia & West Asia u Set out clear ground rules up front u Expose your value system, first u Empowerment “contract” u Get all the issues out u Stick to the process - refuse to budge u Set out clear ground rules up front u Expose your value system, first u Empowerment “contract” u Get all the issues out u Stick to the process - refuse to budge u West u Asia & West u West u Asia & West Leaders facilitate

35. page 35© mick yates January 1999 Envision Enable Empower Energize Envision Enable Empower Energize è All routed in a 100% congruent value system Innovate fast! Connect the knowledge Teach Leadership Facilitate Leaders use the 4E’s

36. page 36© mick yates January 1999 “Never underestimate the enemy. Respect him, but equally always remember, regardless of the odds, team to team, yours is better. If there is any doubt in your mind in regard to this previous sentence you had better start training harder, or hand over your command” Australian Army Leadership Manual, 1994 “Never underestimate the enemy. Respect him, but equally always remember, regardless of the odds, team to team, yours is better. If there is any doubt in your mind in regard to this previous sentence you had better start training harder, or hand over your command” Australian Army Leadership Manual, 1994