1. Understanding your HSE Culture Assessment Feedback from Understanding your HSE Culture ‘Tool’ By CSM/7.

2. Understanding your HSE Culture – PDO/Contractors Feedback July ’02: Launching of Working Safely & Hearts and Minds Tools – (At Holiday Inn Villa). Results: Score 3 i.e. “Calculative” Sept ’02: The scoring by individual MDC member indicates that PDO is very much in Calculative and moving to Proactive, whilst Supervision and Workforce (from members who gave opinion) are just getting into Calculative stage. Nov ’02: Launching of ESS refresher & Hearts and Minds Tools (At Marina Bander Al-Rowdha). HSE advisers and ESS champions. Results: Calculative and moving to Proactive, whilst medium-sized Contractors are just into Calculative stage. Compilation of general feedback from interior locations (PDO & CONTRACTORS) Results: Score 3 i.e. “Calculative”

3. Understanding your HSE Culture – CEO Feedback Dec 02 Feedback Common to all Tables: Score 3 i.e. “Calculative” Top 3 Improvement Areas/Action taken 1.Contractor Management – Action: CHCS/LLC 2. Incident Reporting/Analysis - Action: From the 4 theme {compliance – Managing rule breaking tool; Competence – HSE advisers Assessment and training; Supervision (ESS refresher) – Improving Supervision tool (’04). IIRA - LXE032 now has Risk Assessment Matrix tool from Hearts and Minds. 3. Quality of communication of HSE-issues - Action: working safely package, Quarterly Pop cards, more pictorial procedures (PS -2001)

4. Understanding your HSE Culture Back up slides

5. Understanding your HSE Culture – CEO Feedback Table 1. Top 3 Improvement Areas: Incident/Accident Reporting/Analysis, Communication & Audit Table 2. Top 3 Improvement Areas Contractor Management, Benchmarking Trends and statistics and What are the rewards of good HSE performance Table 3. Top 3 Improvement Areas: Management Interested in communicating HSE issues with the workforce, Move from 1 way telling to 2 way tell & listen, Listen more than talk What is on their mind? Careful review/consideration of the communication structure, Formal feedback on items asked & Emphasise 1 topic/issue whilst listening on others Table 4. Top 3 Improvement Areas :Communicating with workforce, Contractor management & Use simple house rules to aid communication Table 5. Top 3 Improvement Areas: Communication Contractor Management and Accountability for Safety Table 6: Top 3 Improvement Areas Contractor Management, Who causes Accidents and Incident Reporting/Analysis Table 7. Top 3 Improvement Areas: Contractor management, Benchmarking, and Who causes accident Table 8 Top 3 Improvement Areas: Quality of communication of HSE- Issues Audits and Size/Status HSE dept.

6. Generic Underlying Causes of Incidents Lack of Effective Supervision (reason for ESS) This has led to retention of: Compliance, Competence, Supervision and Road Safety as key themes for 2003 Not Following Basic Rules (Values, attitude & Behaviour) Inadequate Hazard Awareness