1. 1 © 2003 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Fundamentals of IT Essentials 2: Network Operating Systems Mike Milford Queensland University of Technology m.milford@qut.edu.au

2. 222 © 2003 Cisco Systems, Inc. All rights reserved. Presentation_ID Overview/agenda Content update Equipment and resource requirements Outcomes and mapping Certification Target audience Integration and alignment Marketing Case study/best practices

3. 333 © 2003 Cisco Systems, Inc. All rights reserved. Presentation_ID Curriculum content update IT Essential II: Network Operating System Lab intensive course designed to cover Network Operating Systems, specifically Red Hat Linux and Windows 2000 New TI’s are added based on Linux+ and Server+ certification exam objectives

4. 444 © 2003 Cisco Systems, Inc. All rights reserved. Presentation_ID Curriculum content update Expanded the coverage of Linux operating system –Presents a detailed installation procedure of Red Hat Linux –Covers how to perform manual configuration and the special installation when installing Linux on a laptop or mobile device –Presents a systematized methodology to troubleshoot the operating system

5. 555 © 2003 Cisco Systems, Inc. All rights reserved. Presentation_ID General equipment and resource requirements Students need access to the following: –Local curriculum server –Windows 2000 system –Linux system Red Hat can be downloaded for free

6. 666 © 2003 Cisco Systems, Inc. All rights reserved. Presentation_ID Curriculum outcomes and mapping Configuration of network services, including basic network security and troubleshooting Learn fundamental command-line features of Linux environment File system navigation, file permissions, the vi text editor, command shells, basic network use Explore GUI features of Linux and Windows 2000 Applications manager, Text editor, printing, mail Know the basic administrative tasks in Windows 2000

7. 777 © 2003 Cisco Systems, Inc. All rights reserved. Presentation_ID Curriculum Certification Vendor neutral certifications With IT Essentials 1: PC Hardware and Software  CompTIA Server+ With Fundamentals of Unix  CompTIA Linux+

8. 888 © 2003 Cisco Systems, Inc. All rights reserved. Presentation_ID Curriculum target audience Students taking IT Essentials curriculum: –High school and college students –Industry professionals with no basic computer and networking background

9. 999 © 2003 Cisco Systems, Inc. All rights reserved. Presentation_ID Curriculum Integration and Alignment Integration and alignment techniques Replace existing subjects Supplement existing subjects Dispersed over several subjects Summer school offering or remedial courses Bottom line: ITE courses are easy to integrate and align into existing curriculum.

10. 10 © 2003 Cisco Systems, Inc. All rights reserved. Presentation_ID Curriculum Marketing Some marketing strategies: –Campus hopping (short presentation and curriculum demo) –Help LAs map the course into their existing curriculum –Free trainings to key instructors in the academy (as part of social action) –Anytime, anywhere access of online curriculum and immediate assessment results are attractive to students Marketing materials (e.g., brochures, logos, infomercial, etc.) in Academy Connection and AsiaPac website

11. 11 © 2003 Cisco Systems, Inc. All rights reserved. Presentation_ID Best Practices Student “Open lab” scheme Student as lab assistants Instructor Senior-junior instructor partnership/mentoring Peer evaluation

12. 12 © 2003, Cisco Systems, Inc. All rights reserved. Presentation_ID