1. Benchmarking to Improve Global Eye Care Services An initiative by sponsored by Seva Foundation and the Global Sight Network

2. Aim of EyeQ To provide evidence and direction for constant improvement and innovation among eye care programs

3. WHY? To expand the number of productive, sustainable eye programs To highlight key factors To enable comparison and learning To inspire improvement

4. Level 1 Reports are data tables with column indicators, value and percentile: The value column is the measure of the hospital in the particular month and year The percentile rank indicates where the hospital stands in the EyeQ network Reports – Level 1 Indicators with value and percentile

5. Scenario 1 Hospital: Aravind Eye Hospital Month: July Year: 2008 Domain: Resource Utilization IndicatorValuePercentile Cataract Surgeries per bed 250 Surgeries per ophthalmol ogist 720 Ratio of ophthalmol ogists to Support staff 2250 Domain: Clinical Services IndicatorValuePercentile Outpatient to Surgery Ratio 450 Surgery Mix: % Phaco 7450 Surgery Mix: % SICS 2150 Surgery Mix: % ECCE 550 Domain: Quality IndicatorValuePercentile Complication Rate1050 Domain: Financial Viability IndicatorValuePercentile % of expenditur e towards salary 2450 % of expenditur e towards medical supplies 4050 Domain: Equity IndicatorValuePercentile % of Paying cataract surgeries 9450 % of female cataract patients 3350 % of female outpatients 4420 % of female patients undergoing free cataract surgeries 3350 % of female patients in the camp based OP services No Data

6. Reports – Level 2 Level 2 Reports are graphical representation of the indicators selected in Level 1. Reports for Level 2 are subdivided into three graphs: 1. Benchmarked performance of the hospital with the best hospital and average 2. Performance Tracker of the hospital for the past 12 months 3. Benchmarked Performance Tracker of the hospital for the past 12 month with the best hospital and average

7. Scenario 2 Indicator: Surgery per ophthalmologist Hospital: Aravind Eye Hospital Month: JulyYear: 2008

8. Reports – Level 3 Level 3 Reports provides the actual data used in the indicator

9. Scenario 3 Indicator: Surgery per ophthalmologist Hospital: Aravind Eye Hospital Month: July Year: 2008

10. Filters Since each hospital’s performance vary by location and the nature of service it provides, the following filters are introduced to hone performance evaluations: Compare against: Hospitals from India Hospitals from Tamil Nadu Teaching Reports can be generated using the dataset applied with filters.

11. THANK YOU For more information, please contact: Suzanne Gilbert Director, Center for Innovative Eye Care sgilbert@seva.org 510-845-7382