1. ‘RETAINING’- A CHALLENGE 4 THE ‘KEEPING COMPETENT EMPLOYEE’ IS A MAJOR CHALLENGE BECAUSE : 4 ISSUES IN RETENTION 4 RENDEZVOUS WITH DATA OF ETO % - 2003 4 DEMYSTIFYING THE CAUSES OF TURNOVER 4 SMALL TIPS TO RETAIN 4 THE FACTORS OF MOTIVATING AND RETAINING EMPLOYEES 4 SHARING SOME PRACTICES

2. ‘RETAINING’- A CHALLENGE Companies attract, develop and retain talented young people, while it is relatively easy to attract these people, long term success depends on Satisfying them. So the key Issue is Retention & not recruitment.

3. Employee turnover is Costly. Causing workforce instability. Reduction in Efficiency. Lower effectiveness. Negative impact on the bottom line up. THE ‘KEEPING COMPETENT EMPLOYEE’ IS A MAJOR CHALLENGE BECAUSE :

4. ISSUES IN RETENTION What % of our talented people are leaving. What can we do to control this figure. What can we do to create an environment in which our Talented People are Constantly Stimulated. Have we development career plan for young people. What is our preparedness to combat the Sudden vacuum. (succession)

5. RENDEZVOUS WITH DATA OF ETO % - 2003 Total Left during 2003 - 65 Average Strength - 1002 % turn over - 6.48 %

6. ETO DATA DEPARTMENT WISE

8. DEMYSTIFYING THE CAUSES OF TURNOVER Most of the orgn/dept blame turnover on wages & benefits, but this does not play the big role in people leaving. The over- whelming majority of people leave due to the treatment given to them everyday. Survey shows that 40% of people Quit because they feel that they were not appreciated for their Contribution.

9. - Lack of appreciation. - Lack of team work. - Perception that org/dept. does not care. (Highest rated reason for low job satisfaction and turnover) - Negative reinforcement. - Unequal Positive pat at the back or by pay to Performers. - Tolerating poor performer Favoritism. DEMYSTIFYING THE CAUSES OF TURNOVER

10. Important things if done can go a long way toward keeping morale high even when you do not use the cash:- 1. Listen to them :- - take some time Talk to them daily. - give them the opportunity to tell what they did. - how Hard it was. - how they went about solving the problem or achieving a result. SMALL TIPS TO RETAIN

11. 2. Tell them :- - Tell employees their work is appreciated. - Tell them clearly and tell them often. 3. Show them :- Take the initiative to do things that are Unexpected - take them out For lunch - bring food for them - let them leave early. “These little things means a lot.” SMALL TIPS TO RETAIN

12. THE FACTORS OF MOTIVATING AND RETAINING EMPLOYEES - Operating systems - Employment agreement - Training - Tools to do the job - Office - Support

13. - Compensation - Benefits - Recognition - Communication - Empowerment - Leadership - Having Fun THE FACTORS OF MOTIVATING AND RETAINING EMPLOYEES

14. SHARING SOME PRACTICES 1. Many company in world Spend extra 3% on top of the payroll cost in Rewards, Awards, Celebrations and Gifts.

15. 2. Recognition :- If the employees are recognized when they do good things, then the company will have to pay less time for worrying about the bad things. SHARING SOME PRACTICES

16. 3. All important milestones and accomplishment in the life of business should be marked and party can be arranged. SHARING SOME PRACTICES

17. 4. Praise and recognize the Star performer. SHARING SOME PRACTICES

18. 5. Some of the recognition budget should certainly go toward spot light, role model/performance of employees. SHARING SOME PRACTICES

19. 6. Recognize the good effort, not just results, give them personal thanks you card to each employee may be different design for each employee. SHARING SOME PRACTICES

20. 7. Reward Gifts for the long Service of 3 years, 5 years, 8 years, 10 years. SHARING SOME PRACTICES

21. Everyone want to succeed they want their work to be appreciated and their efforts to be recognized. EXCERPTS :-

22. Recognizing effort has a bigger impact than a prize of the race. EXCERPTS :-

23. Specifically, High fliers need to come into Regular contact with top Management. They should be able to speak their minds and whatever Ideas they come up with, should be Given serious consideration. They should Receive Regular feedback on their Performance and if Excellent should be significantly rewarded.

24. Encourage the marathon runner the most by offering encouragement and nourishment along the track and not just at the finishing line with a trophy. EXCERPTS :-