1. The Diversity Manager l Phil Jackson –Sacred Journey –Creating a culture to support a dream –Triangle Offense –Focus on requirements –Tolerance of diversity tension

2. Phil Jackson as Diversity Manager l His goal: –“to blend individual talent with a heightened group consciousness” –Selflessness –Connectedness –Needed a strategy and a compelling metaphor to implement

3. Phil Jackson as Diversity Manager l His Strategy: –THE TRIANGLE OFFENSE –Simultaneously emphasizes cooperation and individual freedom –Maximizing team and individual goals with max. individual perf.

4. Phil Jackson as Diversity Manager l His Metaphor: –THE SACRED JOURNEY –Lakota Warrior spirituality and life perspective l Everything, including enemies, were sacred l All of life is interconnected l Tribal unity, not individual competition –Lakota symbols were used to create a conducive environment

5. Phil Jackson as Diversity Manager l Mental discipline: Another key ingredient –Zen Buddhism –Mindfulness, meditation –Uncluttered minds to allow maximum awareness and participation in the moment

6. Phil Jackson as Diversity Manager l How does he define diversity? –Talent, level of development, seniority, celebrity status, personalities, levels of motivation, etc.

7. Phil Jackson as Diversity Manager l His Culture Assumptions/Values: 1. With mental discipline, we can achieve commitment and satisfaction, and we can win. 2. If we play as a team, we can win. 3. If we play with compassion, we can win. 4. If we play with selfless spirit, we can win. 5. If we play in the moment, we can win.

8. Phil Jackson as Diversity Manager l What were Jackson’s critical skills? –Focus –Tolerance of diversity tension –Persistence--staying the course in spite of conflict –Calm –Faith

9. Phil Jackson as Diversity Manager: Lessons to Learn l Clarity is important. l Shared meanings and purpose are important. l Respect, trust, and empathy are more important than interpersonal harmony. l Differences must be approached in context.

10. Phil Jackson as Diversity Manager: Lessons to Learn l Focus on the moment. l Individual contributors and managers alike must be effective at addressing diversity. l Diversity of all kinds is challenging.