1. The Real costs of ERP Systems

2. Slide 2 Selection Criteria Aberdeen survey of 1,680 companies Functionality (74%) Total costs of ownership (52%) Ease of use (45%)

3. Slide 3 Where does cost come from? Total cost of ownership The cost of the software itself Varies based on the number of users The cost for service contracts (10-20%) of the software cost Implementation, training, maintenance, customization costs Consultants All of this leads to an ROI calculation

4. Slide 4 Average Costs By Company Size (Aberdeen Group 2007)

5. Slide 5 Average Costs By Company Size (Aberdeen Group 2007) As expected Total software costs increase based on the total number of users Total service costs increase comparably Annual maintenance costs run 15% - 17% of total costs The costs of maintenance does not grow linearly as company size grows

6. Slide 6 Average Cost Per User (Aberdeen Group 2007)

7. Slide 7 Average Cost Per User (Aberdeen Group 2007) As expected Per user costs go down for larger companies due to volume discounts (more than 200 users) Larger companies implement more modules thereby increasing costs though Service costs increase for larger companies because of more complex implementations

8. Slide 8 Average Size Implementations

9. Slide 9 Average Size Implementations SAP and ORACLE by far have the larger implementations Number of users Number of modules The other systems are designed and marketed to smaller companies

10. Slide 10 Software Costs by Vendor

11. Slide 11 Software Costs by Vendor SAP and ORACLE are the most expensive Other vendors have similar cost experiences

12. Slide 12 Software and Service Costs by Vendor

13. Slide 13 Software and Service Costs by Vendor These are external professional services So you can see that consultants play a big role in this

14. Slide 14 Total Costs by Vendor

15. Slide 15 Total Costs by Vendor These are total costs per seat

16. Slide 16 Benefits

17. Slide 17 References http://www.logisticsit.com/whitepapers/epico r-whitepaper-cost%20of%20ERP.pdf http://www.logisticsit.com/whitepapers/epico r-whitepaper-cost%20of%20ERP.pdf