1. UNIVERSITY OF MIAMI - PHYSICAL PLANT Physical Plant Performance Measures October 2001 Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

2. UNIVERSITY OF MIAMI - PHYSICAL PLANT Work Measurements October 2001 Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

3. UNIVERSITY OF MIAMI - PHYSICAL PLANT Academic Zone 1 Monthly Work Order Count Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

4. UNIVERSITY OF MIAMI - PHYSICAL PLANT Academic Zone 1 Response Days Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

5. UNIVERSITY OF MIAMI - PHYSICAL PLANT Academic Zone 1 Backlog Work Orders Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

6. UNIVERSITY OF MIAMI - PHYSICAL PLANT Academic Zone 2 Monthly Work Order Count Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

7. UNIVERSITY OF MIAMI - PHYSICAL PLANT Academic Zone 2 Response Days Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

8. UNIVERSITY OF MIAMI - PHYSICAL PLANT Academic Zone 2 Backlog Work Orders Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

9. UNIVERSITY OF MIAMI - PHYSICAL PLANT Auxiliary Shop Monthly Work Order Count Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

10. UNIVERSITY OF MIAMI - PHYSICAL PLANT Auxiliary Shop Response Days Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

11. UNIVERSITY OF MIAMI - PHYSICAL PLANT Auxiliary Shop Backlog Work Orders Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

12. UNIVERSITY OF MIAMI - PHYSICAL PLANT Billable Shop Monthly Work Order Count Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

13. UNIVERSITY OF MIAMI - PHYSICAL PLANT Billable Shop Response Days Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

14. UNIVERSITY OF MIAMI - PHYSICAL PLANT Billable Shop Backlog Work Orders Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

15. UNIVERSITY OF MIAMI - PHYSICAL PLANT Energy Shop Monthly Work Order Count Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

16. UNIVERSITY OF MIAMI - PHYSICAL PLANT Energy Shop Response Days Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

17. UNIVERSITY OF MIAMI - PHYSICAL PLANT Energy Shop Backlog Work Orders Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

18. UNIVERSITY OF MIAMI - PHYSICAL PLANT Fire Safety Shop Monthly Work Order Count Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

19. UNIVERSITY OF MIAMI - PHYSICAL PLANT Fire Safety Shop Response Days Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

20. UNIVERSITY OF MIAMI - PHYSICAL PLANT Fire Safety Shop Backlog Work Orders Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

21. UNIVERSITY OF MIAMI - PHYSICAL PLANT Housing Facilities Monthly Work Order Count Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

22. UNIVERSITY OF MIAMI - PHYSICAL PLANT Housing Facilities Response Days Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

23. UNIVERSITY OF MIAMI - PHYSICAL PLANT Housing Facilities Backlog Work Orders Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

24. UNIVERSITY OF MIAMI - PHYSICAL PLANT Housing Key Shop Monthly Work Order Count Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

25. UNIVERSITY OF MIAMI - PHYSICAL PLANT Housing Key Shop Response Days Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

26. UNIVERSITY OF MIAMI - PHYSICAL PLANT Housing Key Shop Backlog Work Orders Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

27. UNIVERSITY OF MIAMI - PHYSICAL PLANT Academic Key Shop Monthly Work Order Count Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

28. UNIVERSITY OF MIAMI - PHYSICAL PLANT Academic Key Shop Response Days Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

29. UNIVERSITY OF MIAMI - PHYSICAL PLANT Academic Key Shop Backlog Work Orders Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

30. UNIVERSITY OF MIAMI - PHYSICAL PLANT Sign Shop Monthly Work Order Count Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

31. UNIVERSITY OF MIAMI - PHYSICAL PLANT Sign Shop Response Days Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

32. UNIVERSITY OF MIAMI - PHYSICAL PLANT Sign Shop Backlog Work Orders Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

33. UNIVERSITY OF MIAMI - PHYSICAL PLANT Completed Preventive Maintenance Work Orders Percent by Month Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department.

34. UNIVERSITY OF MIAMI - PHYSICAL PLANT Completed Preventive Maintenance Work Orders Percent by Month by Zone 19992000 Not to be reproduced without the expressed written consent of the University of Miami - Facilities Administration Department. 2001