1. Chapter 12 Intervention Activating Resources

2. Applying Generalist Intervention Skills Accentuate and develop strengths Experiment with changes Renegotiate transactions of the client system with the environment Modify functioning of environmental systems © 2013 Pearson Education, Inc. All rights reserved.

3. Maintaining Progress in the Action Plan Collaborating Maintaining focus Encouraging participation Stimulating support Handling differences © 2013 Pearson Education, Inc. All rights reserved.

4. Maintaining Progress in the Action Plan Sustaining motivation Validating the client's reality Accepting nature of change Respecting uniqueness Providing emotional support © 2013 Pearson Education, Inc. All rights reserved.

7. Implementing Action Plans Collaborating on actions –Monitor the plan –Frame between-meeting activities –Share responsibility for interventions © 2013 Pearson Education, Inc. All rights reserved.

8. Enhancing Interactions Maintaining focus –Help clients stay on course –Discuss issues in depth before moving on –Focus discussion in formal meetings Encouraging participation Stimulating support and alliances Handling differences © 2013 Pearson Education, Inc. All rights reserved.

9. Sustaining Motivation Validating the client’s reality –Especially important for issues of oppression –Normalize clients’ experiences Accepting the nature of change –Change occurs erratically –Resistance is to be expected –Set-backs are natural; Requires patience © 2013 Pearson Education, Inc. All rights reserved.

10. Sustaining Motivation Respecting Uniqueness –No two clients change in same way –Acknowledge unique qualities –Openly discuss and accept differences –Provide emotional support © 2013 Pearson Education, Inc. All rights reserved.

11. Developing Power Noting expertise, resources, and gifts Promoting leadership Facilitating choices Creating New Concepts Locating genuine options Magnifying strengths ; Highlighting solutions; Shaping competence © 2013 Pearson Education, Inc. All rights reserved.

12. Offering and Constructing Feedback Facilitates self-evaluation Behavior has three parts: –Intent; Behavior; Outcome Articulating intent allows observation and analysis of: –Which behaviors net intended results –Which miss their marks © 2013 Pearson Education, Inc. All rights reserved.

13. Creating New Concepts Reframing Using metaphors Using narrative strategies Externalizing Trying out new behaviors © 2013 Pearson Education, Inc. All rights reserved.

14. Using Narrative Strategies & Trying Out New Behaviors Externalizing Constructing Experimental Activities Observations; Connecting & disconnecting Maintaining productive actions Taking small steps Implementing Activities Following Up © 2013 Pearson Education, Inc. All rights reserved.

17. Managing Resources Link clients with resources Workers –Play supplemental roles –Choose methods that increase clients' resource management skills © 2013 Pearson Education, Inc. All rights reserved.

18. Client Advocacy Collaborate with clients to influence the way other systems respond Expand opportunities Traverse bureaucratic red tape © 2013 Pearson Education, Inc. All rights reserved.

19. Maximizing Clients’ Rights Increase client access to programs, services, and other benefits Fair hearings and appeals –Mechanisms for appealing decisions Due process of law –Protects rights © 2013 Pearson Education, Inc. All rights reserved.

20. Education: Teaching & Sharing Information Role-playing Structured training experiences Modeling Offering theoretical information, practice wisdom, and research findings Using expertise to inform and normalize Self-disclosure © 2013 Pearson Education, Inc. All rights reserved.