1. Hong Kong Library Education and Career Forum 2007 SPECIAL LIBRARIES Presented by Monita Yeung Library Manager, Baker & McKenzie 11 August 2007

2. Special Library is…. Corporate: Accounting, architectural, construction and design, insurance, banking and financial, consultancy, chemical, legal, media Government/Public Services: Courts, consulates, hospitals, welfare, museums, polices, prisons, telecommunications, televisions, transportations Specialties: Culture, sports, languages, religion, subject libraries in public, academic and governmental libraries

3. Special Library is…. Unit: Library, Information & Research Centre, Resource Centre, Knowledge Management Centre, Business Information Unit, Business Intelligence Centre, Archive Library Serving specific customers Maintaining specialised collections Offering specified services

4. Special Library is…. People: Librarian, Information Specialist, Knowledge Manager, Chief Information Officer, Information & Research Manager “Information Professional uses information in his/her job to advance the mission of the organisation” (Special Libraries Association, USA)

5. Working in Library and Information Centre

6. Facts and Figures Full range of Legal Services to Clients (70 offices in 38 countries) HK Library’s Clientele: Hong Kong, Beijing, Shanghai, Hanoi and HCMC offices 250 lawyers, 500+ legal assistants, paralegals, general staff Library: a team of 9 – Librarian, 2 ALs, 4 LAs, 2 LCs

7. A Working Day 8:30 – 9:00Read Newspapers & Internet 9:00 – 10:00Circulate Daily Newsletter 10:00 – 10:30Update Looseleafs 10:30 – 11:15Internal Meeting on Corporate Intranet 11:15 – 11:25Locate Missing Book 11:25 – 11:45 Cataloguing 11:45 – 12:15Draft Library Manual 12:45 – 1:30 Urgent Research Enquiry 2:30 – 3:30Conduct Training 3:30 – 4:00 Update In-house Database 4:00 – 4:30 Compile Monthly Newsletter 4:30 – 4:45Check-in and Circulate Journals 4:45 – 5:00Reshelve Books 5:00 – 5:30Meeting with Publisher/Vendor 5:30 – 6:00Research Enquiry 6:00 – 7:00Prepare Budget and Annual Action Plan

8. Key responsibilities Acquire prints and electronic databases Cataloguing and technical services Maintain and develop databases and intranet Current awareness, information monitoring Compile regular newsletters and reports Provide reference services, information retrieval Library administration and management Conduct training and induction Organise interest activities Communicate with management and users

9. Professional Competencies Library Qualification Subject Knowledge Knowledge of Information Resources Information Retrieval Skills Management and Administration Skills Compliance Upholders  Prove Value to the Organisation 

10. Personal Competencies Flexible and dynamic to challenges Proactive and positive to ever- changing environment Problem solving Multi-tasking Customer-oriented Communication skills Independent and team worker

11. Career Path Vertical Horizontal Pay Range Market- / Economy-driven No pay scale / benchmark Estimated 15K – 70K++

12. Thank you!