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2. Agenda Introduction to College of Employment Services Brief Review of Need for Training Overview of the College of Employment Services Overview of the Elsevier Performance Manager

3. College of Employment Services– Mission Statement To educate professionals who assist people with disabilities and other challenges to obtain rewarding jobs. To enrich their career prospects and inspire them to improve the effectiveness of the services they provide.

4. DirectCourse—Online Curricula for Life in Community College of Employment Services University of Massachusetts Boston, Institute for Community Inclusion College of Direct Support University of Minnesota, Research & Training Center on Community Living College of Personal Assistance and Caregiving University of California San Francisco

5. Current State of the Union… Budget challenges! Accelerating service demand Reliance on legacy systems Workforce statistics for individuals with disabilities Continued push for integrated competitive employment for all Higher expectations and accountability

6. Competency Development All of the CES courses follow the APSE Certification blueprint to assure that participants are gaining essential competencies Each lesson includes an exam requiring an 80% passing grade 6

7. Facilitator Presents Content Transcript for every lesson

8. Students can play entire section or click on topics below screen. Lesson Page

9. Qualities of the College of Employment Services Validated Content – National Board of Editors (topical/training experts) – National Board of Advisors – Focus groups Adherence to Adult Learning Principles – Multimedia, interactive – Integrated probes and tests for understanding – Self-paced with easy in/out, and bookmarking – Prompts, supports, and resources for advanced learning

10. Qualities of the College of Employment Services Focus on “Real Work” – Accessible 24-7-365; anywhere with computer access – Permanent and transportable record of training – Real-work examples and illustrations throughout Multimedia Solutions – Consistency in delivery format – Individualized for the learner – Flexibility in time and place (on demand) – More interesting and engaging 10

11. Elsevier Performance Manager – Can track students’ progress on online courses – Pre/post testing – Announcements – Discussions – Integration of in-house content (content linking) – Classroom training management – Licensure tracking – Report analytics – CEU availability – Multiple curriculum availability – All-inclusive transcripts

12. Student’s personal page

13. Screen with course listing

14. Recent Survey Results What they liked most: Content, clean navigation & interactivity Lesson/length & reading level Help individuals gain competencies Made you think and stay focused Reduce turnover Unique 14

15. Recent Survey Results Applicable across settings and disabilities Self-pacing is a great feature Frees up internal resources 15

16. http://directcourseonline.com/employmentservices/ Sheila Fesko Sheila.Fesko@umb.edu Karen Flippo Karen.Flippo@umb.edu