1. Mukhtar Ahmed Irene Chandra Shalini Seema Shaveen Lata

2. Review Management Team Experience, financial ability; solid knowledge of the aviation industry. Review Purpose Vision, Mission & Strategy Branding / Marketing Intelligent, progressive, and aggressive ‘The World Friendliest airline / the way the world should be ’ Review Operations Cut cuts Increase professionalism Improve efficiency – operational standard Concentration on safety, highly trained, dedicated, and professional personnel. Training Meet service Level comittements Align with company goals Multi-tasking

3. Consistently higher level of service Lives up to its marketing commitments Fulfills the promise of a high level of service, Focus on customer satisfaction, convenience, and safety, at a reasonable, highly competitive fare Improve Packages Competitively priced packages (Tourism /Backpackers) Improve and increase Co- ordination Better collaboration between teams Better communication Improve relationship with local partners (ATS/Courier/Logistic company and other industry players) Partnership Preferred partners Packages for Backpackers Hoteliers / Sports /Govt / Education / Business Industries /

4. Explorer New Markets Align with other industries in Fiji Exploit Hub of the Pacific opportunities Service other busy routes on demand (Add more routes) Improve Loyalty Program Tabua Class Fuel Subsidize / Partnerships / Cost Savings Fleet Improvements Replace aging fleets Inflight entertainments Seats Food

5. Live Feed Entertainment (Innovative Idea) a buy on board meal service programbuy on board fun and friendly staff and light-hearted attitude (Is Air Pac an orginal or copy cat ?

6. High seating density and load factors Uniform aircraft types (usually the 737-300) Direct booking (internet/call centre - no sales commissions). No frills such as “free” food/drinks, lounges or ‘air miles’ Simple systems of yield management (pricing) Use of secondary airports to cut charges and turnaround times