1. Achieving success in manufacturing through people www.stratflow.com

3. A Painful environment www.stratflow.com

4. Constraints No money No replacements No time

6. Imports increasing exponentially www.stratflow.com

7. Deloittes Manufacturing Competitiveness Index 2013 www.stratflow.com Position20132018 No 1China No 2GermanyIndia No 3USBrazil No 4IndiaUS RSA 24RSA 25

8. The labour situation in RSA IFACTS survey 4000 SA employees 30% - speak truth to power 38% - right tools 30% - treated with respect And therefore….. 20% - paid fairly 38% - good customer service www.stratflow.com

9. The Extrutech story Year1 Year2 Year3 Year4 Year5 PBITPBIT www.stratflow.com

10. The fifth discipline Cause- Time delay- effect www.stratflow.com

11. Overlooking the changed environment www.stratflow.com

12. What are the root causes?  Antagonistic Labour  Expensive, underskilled labour  Government  Unfair imports  Administered costs www.stratflow.com

13. What is the biggest cost in plastics manufacturing? www.stratflow.com

14. Focus for immediate effect

15. www.stratflow.com

16. Focus for longer term www.stratflow.com

17. Strategic Learning Owned by managers Q1: What are those few things the organisation must be able to do outstandingly well? Q2: How can the organisation implement these things in practice? www.stratflow.com

18. Doing the right things WELL Arbinger Institute Organisation 1Organisation 2 How can I get ahead? look good? get the boss to like me? get someone else to do this? How can I not be a problem for others? be helpful to others? help to make things go right? www.stratflow.com

19. Arbinger www.stratflow.com

20. Conclusion Stop abdicating responsibility Capital investment Energize employees www.stratflow.com