1. Pete Rungdee and Alex Bartley Information for Senior Manager’s visit to Austria

2. Introduction Hello I am Alex and this is Pete and we are here today to talk you about opening up a ASB bank in Austria. Today we are going to talk to you about the: ●Climate ●Visa Requirements ●Flights ●Accommodation ●Currency ●Culture and Business Meeting Protocols ●Recommendations

3. Climate ●Summer can be up to 95 degree Fahrenheit / average: 68 degree Fahrenheit and Winter can be up to up to -4 degree Fahrenheit / average: 32 degree Fahrenheit. There can be considerable amounts of snow during the month of December. ●For warm weather the best time to go is the months between April and October. But if you want to enjoy a Winter vacation and go skiing then the best time to go is between the months of December to March. ●The crowds and prices for airfares increase in the months of July and August when the temperature can go up to uncomfortable levels and when there are many festivals happening.

4. Temperature Increase and Decrease

5. Visa Requirements ●In Austria you will need a Schengen Visa which allows the holder to stay up to 90 days within a period of 6 months, this is for tourists or business purposes. ●On your trip you should bring with you original letters, sponsorship papers, and other documents used to get your visa just so there are no delays when you come across a border. ●It takes in between 2 and 10 working days to get a Schengen Visa for short term stays which is the required in order to go to Austria for business.

6. Flights Recommendation: For flights ●British Airways ●Best Airfares and Price ●It has one stop over

7. Accomodation Recommendation: for accommodation ●Hotel Nestroy rating 4 stars ●Close to city centre ●Free internet and room for businessman

8. Currency ●Austria is a member of the Economic and Currency union. ●The currency used in Austria is the Euro. ●The exchange for every NZ dollar in Austria would be 0.63 euros. ●The Banknotes and coins are: 5,10,20,50,100,200,500 dollar bills, 1 and 2 dollar coins and 1,2,5,10,20,50 cent pieces.

9. Culture of Austria ●La nguage and Religion: ●The official language of Austria is German. Around 90 per cent speaks German. ●Tradition/ Costume Austria traditional folk costume is accepted as formal wear. Costume is made of high- quality wool and natural linen. Can be worn anywhere. ●Festivals Festivals is one the culture highlight of the year in Austria. Families get together, as well as whole towns, people together with food and music festivals to celebrate with their happiness.

10. Business Meeting Protocols Gift Giving ●Gift giving is not traditionally an integral part of doing business in Austria. Austrians only really exchange gifts with close friends and families on days such as birthdays and christmas. Titles ●In a business setting, when meeting someone, Austrians address each other by titles such as nick names and surnames. Never Address an Austrian by their first name unless requested to do so. Meeting and Greetings ●Most Austrians greet each other with a brief but firm handshake and most Austrians have excellent posture. ●Most Austrians judge from their first impression so it is always good to maintain good eye contact when talking and never have your hands in your pocket for longer then it takes to retrieve and object.

11. Conclusion ●Carry a good supply of business cards around so that you can get people interested in the business that you own or that you are trying to create. ●Have one side of the business card translated in German. ●In a first meeting it is always good to get to know one another and gain trust. ●The standard in Austria in a business setting is expected to be excellent. Arrive at meetings well organised and prepared and dressed formally. ●With Business meetings in Austria it is always good to be organised this is because Austrians are very punctual and expect to begin at the exact time. ●When speaking to Austrians executive, do not make jokes because Austrians do not believe that jokes and humour have any place in business.

12. Recommendations ●Try to learn a little bit of German so that you are able to understand some of the what people are saying. ●Make sure you change your NZ dollars into Euros before you depart to your destination. ●Before leaving to Austria sort out your out your Visa requirements and make sure that that your Visa hasn’t expired. ●Do not put your hands in your pockets while speaking to anyone or during your business. ●Avoid making appointments for the months around July and August because it is a busy time of the year in Austria. ● Arrive dressed appropriately.

13. The End Any Questions?