1. Providing Exclusive Services: Business Oriented Document Management Solution for Enterprise Alexander Mitrovich, Director Corporate Clients Nikolay Priezhiy EDMS Program manager Global Document Exchange February,4 2006

2. Agenda  Introduction  EDMS: Challenges  EDMS: Solution  Business Oriented EDMS  Business Challenges  Design  Implementation  Cross Business Document Sharing  Business Challenges  Design  Implementation  User support and application monitoring  Conclusion  Q&A

3. Outsourcing of complex custom software development 5 development centers in Russia & Ukraine, multiple offices in the US & UK >1500 FTEs CMM & CMMI 5, ISO 9001, BS7799 Enterprise Applications for: Boeing, Deutsche Bank, Intel, Dell, Thomson, Caterpillar… Product Development for: IBM, Jabber, Ping Identity… LUXOFT

4. EDMS: Challenges

5. EDMS: Business Challenges To implement an enterprise wide document management and workflow architecture providing….. Controls around global document access and storage Control costs by ensuring efficiency in development and support of Document Management applications Satisfy increasing audit and regulatory requirements Provide global reach to documentation Facilitate the move of operational services to low cost locations Encourage document reuse across businesses Support a meta data strategy across the Enterprise Consistent knowledge and relationship management

6. EDMS: Business Context  Numerous Business Processes run globally by geographically distributed business groups  Business Processes are supported by informational systems provided by different vendors  Business Groups need Document management solutions meeting business specific requirements varying from document archiving to seamless integration with business information system and distributed workflow support

7. EDMS: Solution This can be achieved by providing the following products….. ProductMarket Busines Oriented EDMS (Light Weight Application): Storage/Search & Retrieval  Cost Effective initial deployment  Paper Intensive operations provided with basic level repository and access control  Document Upload, Find and Retrieval  Compliance Approved Storage  Ability to plug into ECB Business Oriented EDMS (Full Scale) Business Process Workflow  Specific business processes  Diverse user groups with varying responsibilities  Heavy regulatory requirements   Custom Business Workflow  Bi-Directional Integration with external systems Enterprise Content Bus Cross business document sharing Supplementary Applications User Support and Application Monitoring …

8. LWA Design

9. Business Oriented EDMS: Advantages

10. Document Sharing: Business Challenges  Prevent duplication of effort in document sourcing  Improve client perception by not repeatedly requesting same information  Reduce Compliance burden, once a document is verified/ratified for one process, it is good for all other processes requiring same document for the life of the document  Improve Document review cycle as document is retained only once, need only be reviewed in one place  Reduce business process turnaround time by virtue of the above  Eliminate duplicate content storage  Provide comprehensive information for decision makers

11. ECB: Architecture

12. ECB: Product Line ECB - a middleware between Document Consumers and Document Owners ECB Presentation Server – pre-built “default” GUI implementation for Document Consumers. ECB Libraries for Document Consumers – set of libraries, supporting communications between Document Consumer and ECB. ECB Agent for Document Owners – pre-built extendible implementation of Web Services Endpoint and Security Model.

13. ECB: Global Content Search

14. Support & QoS Monitoring

15. Exclusive Service for You

16. Questions & Answers AMitrovich@luxoft.com NPriezhiy@luxoft.com