1. Customs Reform projects How can the Bank help

2. A few statements overheard “ I went through Customs …” “ Customs are so corrupt …” “ Do we need Customs at all in the global economy? ” “ IT and equipment will solve it all ” “ What about outsourcing Customs? ”

3. The role of Customs Establish control over goods and vehicles that cross or have crossed the border to ensure that appropriate rules and standards are complied with, and revenue has been paid or secured. Revenue mobilization Excise, VAT Enforcement Border control Statistics Standards Facilitation Security …

4. The way in which projects are planned Specific issues ValuationCorruptionLegislation SystemsITRisk Management Administrative perspective ModernizationReformDevelopment FunctionalSmall function in broad context Core function in output driven context Adjustment lending

5. Specialized-perspective projects Usually short term Mainly technical Highly focused May not be sustainable Ownership issue No interaction

6. Systems-oriented projects Focus more on support to the working environment Bring state of the art technique Example IT systems Risk management Require re- engineering of processes May not always be suitable

7. Administrative reform A comprehensive approach Can be sectoral Ensures ownership But one size does not fit all Customs are often fiercely independent

8. Structural adjustment Conditionality Measurement of achievement Leverage Easy to disburse Difficult to monitor How to benchmark Other donors But do Customs get the money? How is it used?

9. Output oriented projects From the perspective of the end-user Cut across agencies High visibility Support is strong Require much more monitoring Bring ownership and sustainability

10. What projects need Diagnostic Baseline Analyze all players ’ role – and involve them when possible The private sector: They are the end users Ownership at the local level

11. What projects may not always need High-tech upfront Lavish infrastructure Computerization before re-engineering Massive firing

12. Some past factors of success Performance measurement and benchmarks Targets and conditionality Peer pressure Regional sharing Dissemination Pilot approach

13. Tools and Support IMF: Changing Customs Bank ’ s CMH Resource manual Operational guidelines Templates Checklists Modules WCO Capacity Building Diagnostic Framework Revised Kyoto Convention Revised Arusha Declaration Trade Facilitation toolkit

14. The WB Customs modernization Handbook Strategy For Customs Modernization Organization and Human Resources Legal Framework Corruption Lessons Learned World Bank Experience – case studies Valuation

15. The WB Customs modernization Handbook Valuation Origin Duty Relief and Exemptions Transit Security IT