1. Factual Error Found on Internet: Shocking revelations from a researcher's online journey Lee Rainie – Director Penn State University: Hearst Visiting Professional Lecture 10.6.03

3. The double-edged Internet Good wire Overcomes differences Creates opportunities Encourages tolerance Revives community Fosters creativity Enriches cultural production Enhances civic participation Bad wire Erodes tradition Creates balkanization Reduces privacy Destroys indigenous cultures Cuts back community involvement Creates anti-social misfits Encourages crime and anti-social behavior

4. The adult population stagnates / churns The teen population grows / ebbs and flows Adults Teens Pew Internet & American Life Project / Pew Research Center surveys Being online is the norm

5. Internet activities – A typical day Where’s the porn?

6. Email Surf for fun Play games Instant message Health info News Pursue hobbies Listen to music Chat rooms Download music Sports news My team’s sites Auction/trading Buy products My own site Sensitive topics Research products What teenagers do online - 1 TV stars Pictures Rock stars

7. What teenagers do online - 2 Homework Major research projects Email / IM teachers Download study aids Access class Web sites Create class Web page

8. “O.K., step away from the laptop and hold up your end of the conversation.” Our findings: 1 People use email to enhance connection and increase communication

9. Our findings –2 Different people use the Internet in different ways Gender Race/ethnicity Socioeconomic status Age Parental status Internet-experience level Personal outlook Social environment

10. Our findings: 3 The Internet helps in everyday life …

12. … and in key life moments

13. “Go ask your search engine” Our findings – 4 People use the Internet more seriously as they gain experience

14. Our findings – 5 The quality of Internet access matters “Look, Mom! A broadband digital subscriber line followed me home. Can we keep it?”

15. Our findings - 6 E-patients are creating a new health care environment clueless, isolated, doctor- dependent patient the net-savvy, well-connected doctor-independent, end-user

16. Disease research Diet / nutrition Exercise / fitness Medicines Alternative medicine and tx. Treatments Experimental tx. Docs and hospitals Mental health Health insurance Medicare / Medicaid Sexual health Vaccinations Enviro. health hazards Smoking Substance abuse The information health seekers get online

18. Our findings – 7 E-citizens are creating a new civic environment

19. Our findings – 8 Students are unhappy because the Internet is not a factor in their formal education Assignments don’t take advantage of the Internet Classroom work hardly ever exploits the Internet The hindrances students see: – –Fear about “digital divide” – –Fear about the “dark side” of the Internet – –Techno-wariness – –Low level of support from school administrators

20. NET-SAVVYSTUDENT my reference materials and texts materials and texts my search engine my personal network my teachers and tutors my favorite research sites my classmates my online study aids my online tutors qualityware & communityware Underlying world view, Information Age education

21. “No doubt about it. The internet poses a great threat to personal privacy.” Our findings – 9 Americans value their privacy, but do very trusting, intimate things online

22. Our findings – 10 There is a persistent digital divide that will last for years Half of non-users want to stay that way

23. Our findings – 11 Anxiety over spam is growing and so is the impact

24. “What do you mean, ‘No Internet access?’ What kind of heaven is this, anyhow?” Our findings – 11 There is a revolution of rising expectations

25. What does it all add up to Internet is the norm Pace of change will accelerate, but we don’t know the impact of speed of flow of information The Internet has a powerful impact on power relations: Who controls information? The Internet is likely affecting the size and power of social networks Internet use is starting to have an impact on time use, and the impact will grow with the increase in multitasking Teens and their use lead the way in sorting through boundaries

27. About us Lrainie@pewinternet.org Pew Internet & American Life Project 1100 Connecticut Ave. NW – Suite 710 Washington, D.C. 20036 202-296-0019 http://www.pewinternet.org/

28. Pace of change for digital power Computing Moore’s law doubles every 18 months Communication Gilder’s law (fiber law and compression) doubles every 9 months Storage disk law doubles every 12 months Audience Metcalfe’s law replaces Sarnoff’s law N 2 where N is # of nodes Content Reed’s law (community law) 2 n where n # of people John Seely Brown and Howard Rheingold