1. Presidents Quarterly Informational Teleconference The Vision and Mission of Thrivent May 2008

2. 2 Agenda for today’s session Opening Remarks What does it mean to be uniquely Thrivent Financial? –Vision and Mission –What does it mean to: Do Well Do Good –How can we do better? Review of 2007 Preview of 2008 Open Forum – Peer sharing

3. 3 Our Mission & Vision Mission: Thrivent Financial for Lutherans is a faith-based membership organization called to improve the quality of life of its members, their families and their communities by providing unparalled solutions that focus on financial security, wellness and caring for others. Vision: Our vision is to be the organization that Lutherans, Lutheran congregations and Lutheran institutions seek first when pursuing their financial goals. More than creating financial solutions, we add the unique capability of enabling Lutherans to demonstrate their care and concern for others.

4. 4 Doing Well to Do Good More Business Success More More Fraternal Benefits Benefits

5. 5 Establishing a Standard of Excellence What are we doing well? What are we doing good? What can we do better? Teamwork !

6. 6 The Good We Do Regionally 2007 Thrivent Financial fraternal outreach in the Mid- Atlantic Region totaled in excess $6 million. Thrivent Builds program provided new homes to 13 families in our region Bethania Kids Orphanage Project (39 of 43 chapters, 100+ churches, close to our goal of 100K) Back to School Back Pack Project Thrivent Builds GroundbreakingBethania Kids Orphanage Project

7. 7 2007 Mid-Atlantic Goals Locally Supported Goals –$2200 funds raised per chapter –800 volunteer hours per chapter Challenge congregational coordinators and other volunteers to report activities –Service Team of six Thrivent households –Report online activities that do not receive Thrivent Care funds but are supported by Thrivent members

8. 8 JOIN HANDS DAY May 3, 2008 is JOIN HANDS DAY The purpose of this special day is for youth and adults to come together to identify, plan and conduct a service project(s) in their community to address a need Report Activity Results Form — After your activity is completed, please fill out and submit this form to your chapter leadership board no later than July 14

9. 9 A Gold Standard of Excellence 2008 Chapters of Excellence Program is based on what we need to achieve to demonstrate our effectiveness Our tax exempt status is a privilege, not a right In future years, Care funds chapters receive will take into consideration local funds raised and volunteer involvement

10. 2008 Chapters of Excellence Program Good Stewardship: Utilize 95% of Care Abounds in Communities® funds by Dec 15, 2008, with the following parameters: Raise at least $3 for every $1 given Report at least 100 volunteer hours for every $250 given Leadership: Hold and report Chapter election by Nov 30, 2008 Community Involvement: Report online at least $2200 funds raised and 800 volunteer service hours of locally- supported activities Membership Advocacy (choose at least one): Recommend Thrivent membership to five individuals or families Host a Thrivent member appreciation event with your Financial Associate Build visibility and awareness for Thrivent via newspaper, radio or television

11. 11 Maximizing Funds Raised You might opt to supplement most activities at a level of $1 for every $3 raised, or there may be a compelling reason to supplement an occasional activity at $1 for every $1 raised. Consider: the significance of the need the number of people involved in the activity the potential impact that will result from your funding

12. 12 What Counts as a Volunteer Hour? The hours spent planning, preparing for and working at meetings and activities, including time spent traveling as part of volunteering, are valuable time spent by volunteers and are crucial for successful activities. They should all be included in the volunteer hours count. Volunteer hour examples can be found online in the How To section of CHIP - Chapter Information Place, found in Members/ Chapters, Ask CHIP. If you need to correct a report, call the Fraternal Service Center at 1-800-236-3736.

13. 13

14. 14 Chapter Operating Funds Chapter operating funds are used to "operate" the chapter and are intended for four key purposes: Administrative expenses. Member events/Awareness. Volunteer recognition. Service team seed money.

15. 15 Personal Chapter Support We are offering one-on-one Chapter Leader Training. Mary has personally called every chapter leader to offer training help Chapter leader training teleconferences are on line at Lutheransonline.com/rfo524 Click on Listen Here! Training Audio Listen Here! Training Audio

16. 16 Chapter of Excellence Diagnostics We will provide: –Periodic updates on progress toward Chapters of Excellence –Quarterly teleconferences (May, July, October) –Collaborate with you to discover more ways to be involved in community-wide projects

17. 17 Your Thrivent Support Network Nationally: National Fraternal Service Center is 1-800- 236-3736 or fraternal@thrivent.com Regionally: The Lutheran Community Services Team is your key contact in the Mid-Atlantic Region for assistance on fraternal issues and Thrivent Builds –Judy Logan, Manager, 1-800-631-2556, judy.logan@thrivent.com, –Julia Glendenning, Specialist, 1-800-933-9089, julia.glendenning@thrivent.com, –Angela Muller, Specialist, 703-822-9825, angela.muller@thrivent.com, –Mary Wolf, Specialist, 1-866-274-8777 (toll-free), mary.wolf@thrivent.com mary.wolf@thrivent.com –Locally: Your Financial Associate Advisor