1. Bad Design Examples 2012 년 1 학기 숙명여자대학교 임순범 1

2. Ⓒ sblim, 2012 Good or Bad UI?

3. Ⓒ sblim, 2012 Good or Bad UI?

4. Ⓒ sblim, 2012 Good or Bad UI?

5. Ⓒ sblim, 2012 Good or Bad UI?

6. Ⓒ sblim, 2012 Good or Bad UI?

7. Ⓒ sblim, 2012 Bad Designs Web site Bad Human Factors Designs  Baddesigns.Com, http://www.baddesigns.comhttp://www.baddesigns.com  Darnell, M.J. 2006,  usability engineer at Microsoft TV  usability engineer at Netscape Communications Co.  software usability and design at IBM  Ph.D. in Cognitive Psychology  All photos and contents  “Photograph courtesy of Baddesigns.Com".  Copyright © Michael J. Darnell 1996-2010 All rights reserved 7

8. Ⓒ sblim, 2012 Things that don't work the way you expect How do you open the refrigerator? 8 Things

9. Ⓒ sblim, 2012 Things that don't work the way you expect Coffee machine 9 Design suggestion

10. Ⓒ sblim, 2012 Different things that are too similar What's in the bottle? Plugging in a USB connector 10

11. Ⓒ sblim, 2012 Things that don't work well together Hiding the radio A reach-around mirror 11

12. Ⓒ sblim, 2012 Things that are hard to remember, Things that take too long to respond Which side has the gas cap? What time is it? 12

13. Ⓒ sblim, 2012 Displays that look like controls Labels that look like pushbuttons 13 Displays & Controls

14. Ⓒ sblim, 2012 Different displays that are too similar How fast am I going? How much is the gas? 14

15. Ⓒ sblim, 2012 Incompatible mapping of controls to devices Guess which switch controls the projector screen? Stove top controls 15

16. Ⓒ sblim, 2012 Unexpected placement of controls Where's the flusher? Break release 16

17. Ⓒ sblim, 2012 Inconsistent control activation How do you unlock the door? Windshield wiper controls 17

18. Ⓒ sblim, 2012 Controls that are hard to remember, Controls that are too close together Which control turns on the fan? Oops, I popped the trunk lid by mistake! Hidden control : How do you open the gas cap door? 18

19. Ⓒ sblim, 2012 Unexpected mapping between functions and controls Which way do you turn the handles? Controls with conflicting cues : Turn down the TV 19

20. Ⓒ sblim, 2012 Good & Bad Interaction Design Bad Interaction Design 사례  슈퍼마켓 무인정산기  주차정산기, 티켓구입기  차량 고장, 버스 정류장  휴대폰 /PC 동기화  은행이체 시간 1.Press start 2. Scan your item(s) and place into bagging area 3. Press Finish and Pay 더 나은 사용자 경험 (UX) 을 위한 인터랙션 디자인, 댄 새퍼, 2008

21. Ⓒ sblim, 2012 사례 21

22. Ⓒ sblim, 2012 Good & Bad Interaction Design Good Interaction Design 사례  현금지급기, 컴퓨터 게임  웹에서 사진 교환, 휴대폰 문자메시지, 음성인식  응급실에서 적절한 조치

23. Ⓒ sblim, 2012 사례 23

24. Ⓒ sblim, 2012 Recommended Books The Design of Everyday Things, by Donald A. Norman  This classic book examines design from a psychological point of view. This book is suggested for people new to the field. The Evolution of Useful Things, by Henry Petroski  This book looks at the design of things from an historical and engineering point of view. Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests, by Jeffrey Rubin  Rubin's book is good for designers, engineers and programmers who want to do usability tests of their designs. 24