1. Module Name 1 Motorola Public Document Classification, Dimetra IP Compact 3.0 to 4.1 Delta July 2011 MOTOROLA SOLUTIONS LEARNING MOTOTRBO TM Software Release 2.2 Training

2. PAGE 2 SECTIONS 1.Restricted Access to System (RAS) 2.Radio Management Enhancements 3.Linked Capacity Plus (LCP) Enhancements 4.Man Down 5.Arabic Language 6.Digital Telephone Patch Tones

3. PAGE 3 RESTRICTED ACCESS TO SYSTEM (RAS)

4. PAGE 4 INTRODUCTION Restricted Access to System (RAS) is a Motorola proprietary feature that prevents unauthorized subscribers from: Using the repeaters in a system. Listening to any repeater outbound (voice/data/CSBK) transmissions. An unauthorized subscriber can either be a Motorola subscriber or a DMR compatible subscriber from another vendor. RAS supports: All existing ADP interfaces. All MOTOTRBO repeater configurations (Conventional Single Site, IP Site Connect, Capacity Plus, and Linked Capacity Plus). All MOTOTRBO subscribers (DP2000, DP/DM 30000 and DP/DM/SL4000 series). All MOTOTRBO repeaters (DR 3000 – 8/32MB and MTR3000). The purpose of RAS is to stop unauthorized subscribers from utilizing the repeaters in the system, so this feature does not apply to Direct Mode (including DCDM) or Talkaround Mode.

5. PAGE 5 INTRODUCTION RAS provides two methods to prevent unauthorized subscribers from accessing the system: RAS Key Authentication Radio ID Range Check NOTE: These methods are independent of each other and may be enabled / disabled separately or together. When used together they provide a robust and flexible way to control system access by subscribers.

6. PAGE 6 RAS KEY AUTHENTICATION The RAS key is a CPS configured text string (6-24 characters long) and may include 0-9, A-Z, a-z, hyphen’-‘, underscore’_’, dollar ‘$’ and hash ‘#’. Each system uses only one RAS key which needs to be stored in the repeaters and subscribers. -Only 1 RAS Key can be stored in a repeater. -To simplify the configuration of multi-repeater systems (i.e. IP Site Connect, Capacity Plus and LCP), the key needs only to be configured in the Master repeater – the key is then propagated automatically to all the Peer repeaters. -Up to 16 different RAS Keys can be stored in a subscriber – for different systems. As with enhanced privacy keys, once an RAS key is written to the subscriber / repeater it can’t be read back using the CPS or cloned from one device to another.

7. PAGE 7 RAS KEY AUTHENTICATION When a subscriber transmits, it uses its configured RAS key to encode the transmitted bursts to generate an RAS enabled transmission. When a repeater receives, it uses its configured RAS key to decode the received bursts. If the RAS keys in the subscriber and repeater match then the repeater will decode the bursts correctly and repeat RAS enabled bursts. If the RAS keys in the subscriber and repeater do not match or the subscriber is not configured with an RAS key then the repeater will fail to decode the bursts and the bursts will not get repeated. When a subscriber receives, it uses its configured RAS key to decode the received bursts. If the RAS keys in the subscriber and repeater match then the subscriber will decode the bursts correctly and process them accordingly. If the RAS keys in the subscriber and repeater do not match or the subscriber is not configured with an RAS key then the subscriber will fail to decode the bursts and the bursts will get ignored.

8. PAGE 8 RAS KEY AUTHENTICATION The repeater may be configured for one of three RAS Key Authentication modes as follows: Standard: The RAS Key Authentication feature is enabled and the repeater operates as per the previous slide. Migration: This mode is used while a radio fleet is still undergoing the process of migrating to the RAS feature. When a repeater receives in this mode, it uses its configured RAS key to decode the received bursts. If the RAS keys in the subscriber and repeater match or the subscriber is not configured with an RAS key then the repeater will decode the bursts correctly and repeat non-RAS enabled bursts. If the RAS keys in the subscriber and repeater do not match then the repeater will fail to decode the bursts and the bursts will not get repeated. Disabled: The RAS Key Authentication feature is disabled.

9. PAGE 9 REPEATER CPS PROGRAMMING New section called Restricted Access to System 3 Modes: a)Standard (enabled) b)Migration c)Disabled RAS Key Authentication

10. PAGE 10 SUBSCRIBER CPS PROGRAMMING New section called Restricted Access to System The RAS ID must be the same as the ID set in Repeater

11. PAGE 11 SUBSCRIBER CPS PROGRAMMING New field call RAS Alias (part of the channel settings) Select the appropriate RAS key

12. PAGE 12 Radio ID Range Check is an option that can be enabled or disabled per system. There are up to 64 CPS configured Radio ID ranges per system. Each individual range can be enabled or disabled per system. To simplify the configuration of multi-repeater systems (i.e. IP Site Connect, Capacity Plus and LCP), the ranges need only to be configured in the Master repeater – the ranges are then propagated automatically to all the Peer repeaters. No additional configuration is required in the subscriber. If radio ID range checking is enabled, the repeater will repeat transmissions from subscribers whose Radios ID fall into one of the enabled Radio ID ranges and will ignore transmissions from other subscribers. If radio ID range checking is disabled, the repeater will not validate Radio IDs. Unauthorized users may monitor authorized transmission over the air (or use other means) to work out the allowed Radio IDs. For this reason it is recommended that Radio ID Range Check is always used in conjunction with RAS Key Authentication. RADIO ID RANGE CHECK

13. PAGE 13 REPEATER CPS PROGRAMMING New section called Restricted Access to System Radio ID Range Check configuration

14. PAGE 14 SUBSCRIBER CPS PROGRAMMING Radio ID Range Check validates this field

15. PAGE 15 KEY AUTHENTICATION AND RANGE CHECK Allow repeat with valid RAS key and enabled range Upgraded Radios with RAS Repeater blocks Radio IDs 1000-1256 Radios blocked 900 903 1000 1005 SUID 56 bit RAS key & Selective Range Control Min Radio IDMax Radio IDAllow 500999 10001256 CPS

16. PAGE 16 RADIO MANAGEMENT ENHANCEMENTS

17. PAGE 17 RADIO MANAGEMENT NEW FEATURES Remote RM Client, Server & Device Programmer Templates (Enhanced) Voice Announcements (Wired Mode Only) Language Packs (Wired Mode Only) Enhanced Privacy Keys OTAP Keys RAS Keys Firmware (Wired Mode Only) Multi-Radio Programming

18. PAGE 18 CONFIGURATION - GENERAL RM Server 1.1 can support up to 128 remote RM Device Programmers RM Server 1.1 can also support up to 16 remote RM Clients Device Programmer and control stations must be within RF coverage of target units (RM Server does not) Continuous direct network connection is required between the RM Server and RM Device Programmers( VPN or Private Network) If continuous network connection is not possible, a Remote Client Configuration with Multiple RM Servers is required If Presence Notifier is used - Device Programmer, where the target radio has registered, will service jobs for that radio

19. PAGE 19 UNIQUE RADIO ID When using a centralized RM Server to communicate to multiple systems with remote Device Programmers, then all radios across these systems must contain unique radio IDs. If this is not achievable, then: A separate CPS Server must be used for each system or Radios must be combined into Groups in the RM Server and each remote Device Programmer set to service a specific Group NOTE: The requirement that within the SAME System there are no duplicate Radio IDs remains, however for duplicate Radio ID’s across different Systems, the Group assignment can be used.

20. PAGE 20 SECURITY CHANGE IN CPS 8.5 / RM1.1 Change in CPS V8.5 Server / Database rewritten for performance & security improvements Radio codeplugs/templates managed in RM using CPS V8.0 will not be available in RM once upgrade to CPS V8.5 Customer Impact & Migration Path Customers will not be able to use CPS V8.0 to activate RM EID licenses after 1/12/2012 (EID server encryption increased) –Can only register RM licenses in CPS V8.5 Customers who used CPS V8.0 to fulfill Entitlement IDs will not be able to re- download/Recover those licenses using CPS V8.0 –To upgrade to CPS V8.5 and re-download the device licenses go to: Actions > Manage > Licenses > “Recover Licenses” –Can only register the remaining RM licenses using the same EID received earlier in CPS V8.5.

21. PAGE 21 REMOTE RM CLIENT – SET UP RM Client, Server and Device Programmer MUST be on the same Private Network or VPN to connect RM Client (open through CPS) – must point to RM Sever IP (or machine name) Enter the IP Address (or machine name) of the RM Server machine

22. PAGE 22 REMOTE RM SERVER – SET UP To start the RM Server go to: Start > Motorola > RM Server RM Server Configuration For Unrestricted Access Leave the “Enable Computer Authentication” Box Unchecked If RM Server is remote from RM Client and / or RM Device Programmer then RM Server must run on a Windows 7 or WinServe2008 machine (otherwise RM Server may run on a Windows XP, Vista, Windows 7 or Server2008 machine). If a firewall is running on the RM Server machine then a PC a rule needs to be set up to open TCP ports 3416 and 8675.

23. PAGE 23 REMOTE RM SERVER – SET UP RM Server Configuration For Restricted Access 1. Check the “Enable Computer Authentication” Box 2. Enter the PC Names of the remote RM Client computers allowed to access the RM Server 3. Windows Security - enter the User Name and Password used to Log on to the Authorized RM Client PC

24. PAGE 24 REMOTE RM DEVICE PROGRAMMER – SET UP RM Client, Server and Device Programmer MUST be on the same Private Network or VPN to connect To start the RM Device Programmer go to: Start > Motorola > RM Device Programmer Device Programmer – must point to RM Sever IP (or machine name) Enter the IP address (or machine name) of the RM Server machine Assigned Radio Group Can be used if the Presence Notifier is not used Instructs the Device Programmer to service only members of a Group Saves time and bandwidth where multiple remote Device Programmers used

25. PAGE 25 RM DEVICE PROGRAMMER - AUTOMATICALLY PROCESS JOBS (WIRED MODE) RM Device Programmer in Wired mode: Check “Automatically Process Jobs” to execute Read/Write jobs immediately Otherwise Manually clicking the Play button will be required for every new Read/Write

26. PAGE 26 MANAGEMENT – NEW FEATURES Manage: Templates Voice Announcements Language Packs Enhanced Privacy Keys OTAP Keys RAS Keys Firmware

27. PAGE 27 RADIO VS TEMPLATE VIEW Radio View Radio Button Import New Radios Edit Radio Alias / ID / CIA / IP Address Select Groups / Templates Edit Templates (Voice Announce, Channels, Talkgroups, Privacy, RAS, etc) Schedule Jobs Template View Actions > Manage > Template Rename Delete Edit (Voice Announce, Channels, Talkgroups, Privacy, RAS, etc) Select Language Packs Upgrade Firmware

28. PAGE 28 MANAGE VOICE ANNOUNCEMENTS To view and manage VA (Voice Announcement) files in RM Server go to: Actions > Manage > Voice Announcements Import VA files from RM Client to RM Server (local or remote) Edit Templates to select required VA files Schedule Jobs to Write to radios Notes: 1.Custom recorded VA files can also be imported 2.VA files can only be programmed to radios using ‘Wired Mode’

29. PAGE 29 MANAGE LANGUAGE PACKS To view and manage Language Pack files in RM Server go to: Actions > Manage > Language Packs Import Language Pack files from RM Client to RM Server (local or remote) From Template View, select required Language Packs for Templates Schedule Jobs to Write to required radios Notes: 1.Language Packs can only be programmed to radios using ‘Wired Mode.

30. PAGE 30 MANAGE KEYS To view and manage Secure keys in RM Server go to one of the following: Actions > Manage > OTAP Keys Actions > Manage > Privacy Keys (Enhanced Privacy) Actions > Manage > RAS Keys Key repository shows all keys available for all radios in RM Server Add any new keys required Edit Templates to select required keys Schedule Jobs to Write to required radios

31. PAGE 31 MANAGE FIRMWARE To view and manage Firmware Packages in RM Server go to: Actions > Manage > Firmware Import Firmware Packages from RM Client to RM Server (local or remote) From Template View, select required firmware versions for Templates Schedule Jobs to Write to required radios Notes: 1.A Template can be upgraded to any applicable newer firmware version available in RM Server 2.After an upgraded Template has been created, radios containing un- upgraded firmware cannot select that Template 3.Templates for radios containing R1.X firmware cannot be upgraded 4.Only radios previously ‘Wire Read’ into RM Server can be firmware upgraded via a Template 5.Radios can only be firmware upgraded using ‘Wired Mode’

32. PAGE 32 MULTI-RADIO PROGRAMMING (WIN 7) Automatic sequential programming of up to 16 radios simultaneously connected via USB Each radio MUST have a unique Radio ID and a unique Radio IP (in a unique subnet) RM Device Programmer MUST run on a Windows 7 machine Preparation (from Radio View): 1.For each new radio, click Actions > New Radio and enter serial number 2.Select all new radios, then right click Schedule Job > Read (‘Wired’ mode) and connect each radio in turn to be read 3.Select all new radios, then right click Select Template and select a single common template 4.Assign a unique Radio ID and a unique Radio IP (in a unique subnet) to each new radio 5.Select all new radios, then right click Schedule Job > Write (‘Wired’ mode) and connect each radio in turn to be written Once they have been prepared, up to 16 radios (assigned to a common template) can be connected simultaneously via USB and automatically ‘programmed in sequence.

33. PAGE 33 LINKED CAPACITY PLUS (LCP) ENHANCEMENTS

34. PAGE 34 SYSTEM CAPACITY LCP now supports up to a maximum of 15 sites. Each site supports up to a maximum of 6 trunked repeaters. Including data revert repeaters, each site supports up to a maximum of 9 repeaters.

35. PAGE 35 HAIRPINNING / NAT LOOPBACK For pre R2.2 system releases, a hairpinning router is required at any site where there are multiple LCP devices and one of these devices is either a Master repeater or an RDAC application. The R2.2 system release provides an option to eliminate the need for a hairpinning router at the Master site. However, a hairpinning router is still required at any site (including the Master site) where there are multiple LCP devices and one of these devices is an RDAC application.

36. PAGE 36 HAIRPINNING / NAT LOOPBACK Configure the Master IP field in the Master repeater with the static WAN IP address of the Master site router. Configure the Master address fields in the Peer repeaters at the Master site with the static LAN address of the Master repeater. To use a non-hairpinning router at the Master site: Switch off PAT (Port Address Translation) in the Master site router. Ensure there are no RDAC applications running at the Master site. Ensure the Rest Channel / Site Address and all LCP devices at the Master site use different IP Addresses and UDP Port numbers (the easiest way to ensure this is to use static addressing for everything at the Master site).

37. PAGE 37 MAN DOWN

38. PAGE 38 INTRODUCTION The Man Down (MD) feature is provided as part of the radio firmware and utilizes an accelerometer built onto the main radio board (i.e. It does not require the use of an Option Board). This feature is supported by all DP4000 series ATEX subscribers. Configuration of MD settings is via the standard MOTOTRBO CPS. The MD feature supports both motion detection (e.g. Movement, Anti- Movement) and angle detection. MD motion and/or angle detection can be individually enabled/disabled in the CPS. The MD feature can be enabled/disabled in the CPS per-channel. User can also disable the feature completely via radio Menu and/or programmable buttons (this is a radio wide functionality) 2 beeps for Man Down ON and 1 beep for Man Down OFF

39. PAGE 39 MAN DOWN ALARM TYPES The MD feature offers 3 types of CPS configured alarm: 1.MD Angle Alarm (angle detection) i.If enabled, the MD Angle alarm functionality will monitor the duration the radio is tilted below a CPS configured angle value. ii.The duration is CPS configured and once exceeded, the radio will sound an Alert Tone for another CPS configured duration before initiating an emergency alarm as determined by the emergency system associated with the channel. iii.This function may be used in conjunction with the No-movement alarm (but not the Movement alarm). 2.MD No-movement alarm i.If enabled, the MD No-movement alarm functionality will monitor the duration of time the radio remains stationary. ii.The duration is CPS configured and once exceeded, the radio will sound an Alert Tone for another CPS configured duration before initiating an emergency alarm as determined by the emergency system associated with the channel.

40. PAGE 40 MAN DOWN ALARM MODES 3.MD Movement alarm i.If enabled, the MD Movement alarm functionality will monitor for any radio movement. ii.If movement is detected which exceeds a CPS configured duration, the radio will sound an Alert Tone for another CPS configured duration before initiating an emergency alarm as determined by the emergency system associated with the channel. iii.The Alert Tone can be disabled in CPS - useful for cases where radio is required not to sound an alert if stolen.

41. PAGE 41 MAN DOWN RESET ACTIONS The Alert Tone is a momentary tone that will be sounded before the actual emergency is sent out to remind users that an action has to be taken to reset the Man Down. The actions needed to reset the Man Down are as follows: i.MD Angle Alarm: The radio needs to be stood vertical (or at an angle above the CPS programmed angle). ii.MD No-Movement Alarm: The radio needs to be moved. iii.MD Movement Alarm: The radio needs to stop moving.

42. PAGE 42 CPS PROGRAMMING 3 types of Alarms Common Settings

43. PAGE 43 SENSOR SENSITIVITY The sensitivity of the movement sensor is CPS configurable as follows: 1.Minimum (Least sensitive) 2.Medium 3.Maximum (Most sensitive – small movements activate the Man Down)

44. PAGE 44 ALERT TONE VOLUME The volume of the Man Down Alert Tone is configured by the CPS as shown below. The volume level of the Alert Tone can either be set to follow the radio volume knob (Auto) or set to a fixed level (1 to 10).

45. PAGE 45 ALERT REPEAT PERIOD There is an option to set how often the Alert Tone (momentary) should be repeated (from 1 – 10 seconds). Alternatively the Alert Tone can be disabled by the CPS in which case users will not be able to enable the tone (via the radio menu or a programmable button).

46. PAGE 46 DISABLED ALERT REPEAT PERIOD For MD enabled channels, users have the option to disable the MD feature via the radio menu or a programmable button. To remind users that MD is deactivated, an alert tone can be sounded repetitively by configuring the “Disabled Alert Repeat Period” setting in CPS (between 10 – 600 seconds). Alternatively this can be disabled altogether and no reminder will be sounded. The Disabled Alert tone has the same frequency as the Man Down OFF tone.

47. PAGE 47 PRE-ALARM AND ALARM SETTINGS Pre-Alarm Duration Duration to monitor radio’s condition (depending on Alarm Type selected) before sounding Alert Tone. Alarm Duration Duration to sound repeating Alert Tone (to alert user that an Emergency will be sent if the condition is not corrected). Once the Alarm Duration has expired, an Emergency alarm will be initiated as determined by the Emergency system associated with the channel. Alert Tone Option to disable Alert Tone for Movement Alarm – useful for cases where radio is required not to sound an alert if stolen. 1 – 3600 sec

48. PAGE 48 ALARM ANGLE SETTING 1.The Alarm angle setting allows the threshold angle at which the radio generates an MD event to be configured. 2.There are 3 angles as follows: 30º, 45º and 60º. 3.The sensor sensitivity affects how long it takes for the radio to register a change in angle: i.Maximum – 1 seconds ii.Medium – 2 seconds iii.Minimum – 4 seconds

49. PAGE 49 USER CONTROL To allow the user to toggle the MD feature (on/off) via the radio Menu and/or a programmable button, the “Allow User Control” option must be selected. To allow the user to toggle the MD feature (on/off) using a programmable button, a radio button needs to be assigned “Mandown”.

50. PAGE 50 MAN DOWN DEVICE FAILURE If there is a failure with the MD device, the user will be alerted by a soft repeated alarm tone (provided, the radio is not in test mode). Additionally, the failure shall be informed via an XCMP Broadcast notification.

51. PAGE 51 ARABIC LANGUAGE

52. PAGE 52 INTRODUCTION DP2000 and DP/DM/SL4000 series radios support the display of Arabic language. Additionally, DP4800 series radios ordered with the Arabic keypad option support IME capabilities for entering text in Arabic language (both Multitap and XT9 Predictive text). The Arabic language is displayed (read) from Right to Left (RTL) and consists of 28 individual alphabets/characters. Non-Arabic characters (including numbers, e.g. 0,1,2…9), when used together with Arabic characters, are displayed from Left to Right. Capitalization is not required for Arabic language – pressing the ‘0’ key enters the number ‘0’. Users have an option in the IME editor to input (Eastern) Arabic numerals – by default, users will use Hindu numerals (i.e. 0,1,2…9).

53. PAGE 53 SCREEN EXAMPLE Radio editor shares the same IME layout for the English language, the only difference being that the text is displayed from Right to Left: No changes to the icon placement on the display – i.e. the icons are displayed the same as for the English language. NOTE: If the string is too long to fit into a single line, the string will be truncated with 3 dots ('...'), and the 3 dots shall be appended at the left (this assumes the Arabic language is selected as default).

54. PAGE 54 MODELS THAT SUPPORT ARABIC IME Regional Super TanapaDescription PMUD2904AAHEAADP4801 136-174 5W ARB FKP GPS BT PMUD2917AAHEAADP4800 136-174 5W ARB FKP PMUE3675AAHEAADP4801 403-527 4W ARB FKP GPS BT PMUE3676AAHEAADP4800 403-527 4W ARB FKP

55. PAGE 55 DIGITAL TELEPHONE PATCH TONES

56. PAGE 56 DIGITAL TELEPHONE PATCH TONES New – adjustable in the Repeater codeplug: Ring Tone Level (dB) - Radio User : Incoming Call Ring tone volume Maximum -3 dB Minimum -19 dB Busy Tone Level (dB) – Radio User: system is currently busy Maximum -6 dB Minimum -22 dB Request Tone Level (dB) – Phone User: prompt when to begin entering the Target ID via DTMF Maximum -6 dB Minimum -22 dB

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