2. Lauran Technology Introducing: “Enterprise Infrastructure” (Optimization from Screen to Screen)

3. Today, Lauran Technology provides the benchmark in electronic communication systems; a foundation that includes communication electronics and a highly managed wiring infrastructure. Now we are “raising the bar” and announcing a new standard for excellence for this foundation …. “Enterprise Infrastructure” LAN/WAN/Electronics Network Services Desktop Services

4. Types of Services Business Applications Desktop Services Network Services Communication Services (LAN/WAN/Electronics)

5. LAN/WAN/Electronics Traditional LTC Scope of Supply: Wiring Infrastructure –V–Voice –D–Data Networking Electronics –L–LAN –W–WAN Services

6. Network Services Enterprise Network Services Includes Planning, Design and Implementation User Logon Validation (NT) File and Print Services (NT) Enterprise Messaging (Exchange) Data Warehousing (SQL) Web Publishing (IIS) Legacy Host Integration (SNA) Asset Management and Software Distribution (SMS) Secure Internet Access (Proxy) Etc. ….

7. Desktop Services Complete Desktop Rollout –O/S Installation and customization –O/A Application Installation Word Processor Spreadsheet Messaging Client Complete Desktop Support –Hardware –Software System Management Server –Asset Management –Software Distribution –Remote Support Helpdesk Support

8. .... and more! LTC Scope of Supply Includes: Value-Added Services Value-Added Partners

9. Value-Added Services Ongoing Support –Support agreements Block Time “One Time” service calls –Remote Network Monitoring/Management –LauranTech Link Support Channel Web Based channel Technology Updated individualized support information –Updated drivers, patches, hot fixes –Latest News and Information related to your environment Client Documentation

10. Value-Added Partners Application Programming Web (Intra/Inter/Extranet) Development Internet Service offerings (ISP Services) –Web Hosting –E-mail forwarding –Internet based IP address assignment Total Helpdesk Solution (Outsourcing) FUTURE

11. The “Model” Business Application Desktop ServicesNetwork Services Network Communications (LAN/WAN/Electronics ) Enterprise Infrastructure Value Added Support Services Value Added Partners (Future) Ongoing Support LauranTech Link (Web Channel) Block Time Agreements “One Shot” Support Calls Latest LauranTech Info Customized Support Info Client Documentation Application Programming Web Development ISP Services Total Helpdesk Solution

12. Client Classifications Three Types of Clients Type C –Service Level Break and Fix Type B –Individual Components of the Type A Client Type A –Complete Enterprise Infrastructure

13. Service Level Break and Fix (Type C Client) Providing Service Level Support to Clients on a case by case basis: One Time or Contractual basis (Value Added Services) Examples: Mail Server Not Sending Mail DHCP Server Not working Desktop Keeps Rebooting Router Down Network Printer Not Responding

14. Individual Components (Type B Client) Communication Services - Wiring Network Services- MS BackOffice Desktop Services - Machines on Desks

15. Complete Enterprise Infrastructure (Type A Client) Everything! ( except the Core Business Application) “Increased Revenue per Project/Client, and Increased LTC Value to the Client”

16. Our “Beta” Test Site Traditional LauranTech Scope: LAN/WAN/RAS/Cabling$106,000 Project Additions$ 20,000 Service Agreement$ 5,000/yr. –(Routers & Switches via Modem)__________ Total$131,000

17. Our “Beta” Test Site Expanded LauranTech Scope: Traditional LTC Scope $131,000 –Project Management$ 60,000 Network Services$ 35,000 Desktop Services$ 10,000 Network/Desktop Service Agrmt.$ 19,000/yr. Outlook Customization$ 3,000 Expanded Scope Total$258,000

18. Lauran Technology Corporation “Enterprise Infrastructure”