1. eInduction Overview 1 eDropship Post-Induction Process November 15, 2010 MTAC Workgroup 138

2. eInduction Overview 2 Agenda  Introduction  Appointment Association to eDoc in SASP  Post-Induction Validations  Reports

3. eInduction Overview 3 eDropship Process Overview Introduction

4. eInduction Overview 4 Appointment Association to eDoc in SASP  FAST sends scheduled appointment and appointment close-out information to SASP  Surface Visibility (SV) sends container scan data to SASP  Appointment and container scan data is associated to the mailer’s eDoc in SASP Appointment Association to eDoc in SASP

5. eInduction Overview 5 Handling of electronic barcodes at non-SV sites Options 1. Use FS-IMD scanners 2. Load SV software on existing scanners The above options also provide a possible contingency plan in situations when SV server/handheld is down: Situation A: SV central server is down Backup and recovery Scan barcodes nevertheless. Once server is up, data on the SV handheld will migrate to the server. Situation B: SV handheld malfunctions/unavailable Manually enter barcodes and destination at induction site Help desk to locate container information. Requires access to eDoc

6. eInduction Overview 6 Post-Induction Validations  Identify eDropship container errors in eDoc and physical entry during post-induction and post-finalization processing  Post-Induction Validations include: –Duplicate container barcodes –Content inducted at wrong location for discount claimed –Container not paid for –Container Irregularities Post-Induction Validations

7. eInduction Overview 7 Post-Induction Validations (cont’d)  Duplicate container barcodes –Two types of duplicate container barcodes: 1) In the eDoc: duplicate barcodes before finalization that are never corrected. How to identify: Validate IMcb’s in eDoc for barcode uniqueness Warning message pops up when mailer submits an eDoc with duplicate barcodes 2) Duplicate barcodes on the dock How do we identify which one belongs at the facility? What if a duplicate shows up after 2 weeks (will now show up on scanner) Identification only within appointment but not across appointments Post-Induction Validations

8. eInduction Overview 8 Post-Induction Validations (cont’d)  Content Inducted at wrong location for discount claimed –How to identify: Comparison of the facility from the SV scan and the locale key from the eDoc –During the transition period, if multiple locations are in the Mail Direction File, then the containers are allowed at the original and redirection facility –After the 90 day grace period, mailers can only drop off containers at the redirected facility Post-Induction Validations

9. eInduction Overview 9 Post-Induction Validations (cont’d)  Container not paid for –When pallet/container arrives at the dock but no payment has been made for that pallet/container –Container returned to driver Post-Induction Validations

10. eInduction Overview 10 Post-Induction Validations (cont’d)  List of container irregularities: #IrregularityBusiness Definitions Resolution Req’d at Dest. 1No Form w/ Shipment Indicates the shipment arrived without the correct Form X 2 Missing Required Mailer Field on Form Indicates a missing required field (Class of Mail, Mail Processing Category, Number of Pallets, Entry Discounts Claimed, Entry Office). Entry Discount claim does not apply for 8017 X 3 Altered Required Fields on Form Indicates an alteration was made in a required field on the form (Class of Mail, Mail Processing Category, Number of Pallets, Entry Discounts Claimed, Entry Office, Origin Post Office, Signature of Verifying Employee, Round Stamp). Entry Discount claim does not apply for 8017 X 4Incorrect Class of Mail Indicates mail was categorized in the improper class on the form. X

11. eInduction Overview 11 Post-Induction Validations (cont’d)  List of container irregularities (cont’d): #IrregularityBusiness Definitions Resolution Req’d at Dest. 5 Incorrect Processing Category Indicates mail category different from what was claimed (Letters, Flats, Automation Compatible, Machinable Parcels, Irregular Parcels, Nonmachinable Parcels) X 6 Container Counts do not Match Form Indicates if the shipment contained different count of containers than stated on the form X 7Incorrect Entry OfficeIndicates mail was dropped at the wrong facility X 8 Missing Origin Signature and/or Round Stamp Indicates if missing an origin signature and round stamp X 9 Mailings Not Separated by Destination Indicates different mailings were not separated by destination for multi-stop appointments. X 10Load UnsafeToppled pallets; not shrink wrapped properly X

12. eInduction Overview 12 Post-Induction Validations (cont’d)  List of container irregularities (cont’d): #IrregularityBusiness Definitions Resolution Req’d at Dest. 11Damaged MailIndicates if the shipment contains damaged mail. X 12Pallets Too TallIndicates pallets are stacked too tall X 13Broken PalletsIndicates if the shipment contained a broken pallet X 14Driver Refused to Assist Indicates if the driver refused to assist unloading shipment 15Vehicle Size Indicates the vehicle that arrived was the incorrect size for shipment/facility (rejection or mail integrity) 16Past in Home Dates Indicates that an appointment contains content that is past the in home delivery window 17Other Indicator for rejecting appointment or mail integrity that is not within the other categories. This option will require a user to input comments

13. eInduction Overview 13 Reports  Different reports will be available in PostalOne! for mailers to track pre- and post-induction errors in eDropship containers  Pre-induction and induction reports will be available in PostalOne! for immediate feedback to mailers.  Post-induction reports will be made available on the Microstrategy platform (updated every 24 hours) Reports