1. Harnessing New Technologies to Deliver Product Enhancements to Customers Gary Allen, Oracle | PeopleSoft Jon Kroehler, Sallie Mae Rhonda Allen, SunGard SCT Wednesday, May 4, 2005 8:30 – 9:45 a.m. Vista Ballroom B

2. Agenda 1. Introduction 2. Technology Influence 3. Technology with Loans 4. Value

3. Introduction Organizations Service Providers Software Providers Today’s Panel Gary Allen, Oracle / PeopleSoft Jon Kroehler, Sallie Mae Rhonda Allen, SunGard SCT

4. Technology Influence Traditional Education Experience Regulatory Privacy

5. Technology Influence e-Education (additions to traditional) Anytime, Anywhere Level of Service Distributed

6. Education Finance Multiple Partners – One Experience Standards: Is e-Authentication Next? E-Borrowers: efficiency & desire Conflict? Regulations vs. desire

7. Value Student/Parents Administrator Executives Software Providers

8. Leveraging Technology Analyze Prioritize Plan/ Adjust Deliver Post Eval Evolution Solutions

9. Contact Information Mark Putman Gary Allen Jon Kroehler Rhonda Allen Assistant Vice President Technology Relations NCHELP 202-822-2106 mputman@nchelp.org Senior Product Manager Oracle | PeopleSoft gary.x.allen@oracle.com Senior Vice President Loan Delivery Product Development and Implementation Sallie Mae jkroehle@salliemae.com Product Manager SunGard SCT (800) 541-5330 x 4686 rallen@sungardsct.com