1. www.cognizant.com Copyright © 2014 Cognizant Suresh Bethavandu | Aug 1, 2014 HR in IT industry

2. www.cognizant.com Copyright © 2014 Cognizant Evolution of Indian IT industry 2 1960’s: The industry is non existent 1972: Software Export Scheme 1984-86: New computer policy 1990: Setting up of Software Technology parks of India 1992-2000: Entry of various MNCs, Evolution of offshore model and Global Delivery Model. Post 2000 issues like Y2k, dot com bubble helped India by positioning it as best cost provider.

3. www.cognizant.com Copyright © 2014 Cognizant Employment opportunities for diverse sections of the society 3 Today, we provide

4. www.cognizant.com Copyright © 2014 Cognizant 4

5. www.cognizant.com Copyright © 2014 Cognizant Where we stand now.. 5

6. www.cognizant.com Copyright © 2014 Cognizant 6

7. www.cognizant.com Copyright © 2014 Cognizant The Business models are changing 7

8. www.cognizant.com Copyright © 2014 Cognizant 8

9. www.cognizant.com Copyright © 2014 Cognizant New focus areas for HR 9 Social Media Analytics Big Data Analytics Enterprise Mobility Cloud computing Emerging geographies

10. www.cognizant.com Copyright © 2014 Cognizant Building a future workforce for SMAC 10 India Stats

11. www.cognizant.com Copyright © 2014 Cognizant Investing in Vibrant Career growth; Retooling employee sills 11

12. www.cognizant.com Copyright © 2014 Cognizant 12 The new era HR Manager

13. www.cognizant.com Copyright © 2014 Cognizant HR in IT – 12 global trends (Deloitte survey) 13

14. www.cognizant.com Copyright © 2014 Cognizant 14 A Knowledge Employee lifecycle : HR touch points Exit Source Recruit Start Date Onboarding Performance Learning Succession Exit Engagement Survey Engagement Survey Multisource Feedback Entry/Onboarding

15. www.cognizant.com Copyright © 2014 Cognizant 80% of the entrants into the workforce do not have the opportunity for skill training Only 10% of the total workforce in the country receive some kind of skill training Entry / onboarding : Skill Gap deficit In India, about 12 million people join the workforce each year Current skill capacity of the country is about four million India requires to enhance skilling and technical education capacity to about 15 million In India, about 12 million people join the workforce each year Current skill capacity of the country is about four million India requires to enhance skilling and technical education capacity to about 15 million The overall labor productivity in India is much lower ($ 5.45 per person per hour while the figure for Mexico is $ 20.51) Only ~6% of the total workforce (459 million) is in the organized sector Difficulty in finding a suitable candidate for available jobs due to: lack of available applicants shortage of hard skills Shortage of suitable employability, including soft skills

16. www.cognizant.com Copyright © 2014 Cognizant Performance: Managing the Workforce performance 16 Traditional Approach Emerging Trends Annual cycle feedbackJust-in-time feedback Weakness-basedStrength-based Evaluate & directCoach & develop ComplianceImpact HierarchicalNetworked External rewardsIntrinsic rewards Focus on MeasurementFocus on Improvement

17. www.cognizant.com Copyright © 2014 Cognizant Managing the Gen Y & Gen Z 17 More than 60% of the industry comprises of Gen Y

18. www.cognizant.com Copyright © 2014 Cognizant Manifold impact of technology 18 Tech-enabled HR processes…Leading to greater clarity and responsiveness

19. www.cognizant.com Copyright © 2014 Cognizant Social HR – the new buzz

20. www.cognizant.com Copyright © 2014 Cognizant Data’fication of HR 20 Finance & ERPConsumer & CRMTalent, Leadership, HR

21. www.cognizant.com Copyright © 2014 Cognizant New HR competencies for changing work dynamics 21