1. SMALL GROUP COMMUNICATION Definition Characteristics Benefits How To Get Started Group Development Team Players Styles

2. SMALL GROUP COMMUNICATION Definition “A small number of people with complementary skills who are committed to a common purpose, performance goals, an a common approach for which they hold themselves mutually accountable” (Katzenbach and Smith, 1986. The Wisdom of Teams, Harvard Business Review Press.)

3. SMALL GROUP COMMUNICATION Characteristics  Size: 2-25, 5-9 manageable, >9 communication more centralized åComplementary skills åCommon purpose, performance goals and approach åMutually accountable

4. SMALL GROUP COMMUNICATION Benefits To Organisation  Maximise the organisation’s human resources  each member helps  success and failures shared åSuperior outputs, synergistic effect åContinuous improvement

5. SMALL GROUP COMMUNICATION How To Get Started  Be enthusiastic åDevelop a sense of urgency åSet clear rules of behaviour åKeep them informed

6. SMALL GROUP COMMUNICATION Stages of Group Development (Tuckman Model)  Forming åNorming åStorming åPerforming åAdjourning

7. SMALL GROUP COMMUNICATION Styles of Team Players  Contributors (task oriented) åCollaborators (goal directed) åCommunicators (process oriented) åChallengers (adventurers, risk takers)