1. Hosted Voice Taking It to the Next Level
July 2014

2. Hosted Voice Improvements
Front End Ordering - Easier to Order and Upsell
Provisioning - Get Paid Faster
Training and Care - Enhance Customer Experience
© EarthLink, Inc.
Proprietary and Confidential

3. Announcing Mobile Communicator
Make any Mobile Device a Business Line
View and Click to Dial your Company Contacts
Maintain a single Voic box with Unified Messaging
Manage call routing and preferences from any PC or MAC
Always be a local call away from your office
Available with any Premium or Remote Worker Seat
Make product stickier for existing customers
Quality of Service controls on WIFI and Cellular
We also support Mobile Device Management and End Point Management

4. eBook & Business Impact Analysis Tool Coming Soon!
Publication of an eBook focused on driving revenue and productivity through cloud-based voice services
Development of an online Business Impact Analysis Tool with questions that generate a business output report
Not Just Another TCO Tool!

5. eBook & Business Impact Analysis Tool
Internal version for additional analysis
Full output of reports on Savings, Productivity and Efficiencies gains!
© EarthLink, Inc.

6. eBook & Business Impact Analysis Tool
Internal version for additional analysis
Full output of reports on Savings, Productivity and Efficiencies gains!
© EarthLink, Inc.

7. Coming Soon! Hosted Contact Center
Polycom VVX – Ethernet Business Media Phones
Targeted for phone intensive organizations/call centers
Enhanced ACD
Network based solution
Enables virtual agents
Three agent types
Standard
Skill-based routing
Recording
Basic reports
Premium
Social Media
Multi-channel
Screen pops
Platinum
CTI
Work Force Mgmt.
CRM Integration

8. Resources & Updated Collateral
Hosted Voice Resource Center Mobile Communicator Guides and Video Tutorials
Updated on Partner Portal Includes Pitch Deck, Win Sheet, Spec Sheet, Brochure
myLink Portal
Questions?
Contact your Channel Manager or Agent Support