2. COMMUNICATION FOR TECHNICIANS
UNIT NUMBER: 16
FORMS OF COMMUNICATION
HAND OUT 2

3. Slide 1a Communication for Technicians Unit: 16
LEARNING OUTCOME
4  use information and communication technology in
engineering applications.
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Hand Out Prepared by: G.A.Smillie Date: < 28/03/2017 >

4. Slide 1b Communication for Technicians Unit: 16
GRADING CRITERIA
P1  Interpret simple engineering drawings/circuit diagrams and sketches.
P3  Identify and use appropriate standards, symbols and conventions in the production of engineering drawings.
P4  Communicate information effectively in written work and through verbal methods.
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Hand Out Prepared by: G.A.Smillie Date: < 28/03/2017 >

5. Slide 1c Communication for Technicians Unit: 16
LESSON OBJECTIVES
By the end of the session you will be able to:
 state the various types of communication and their uses;
 state the various types of drawings;
 state the various types of electronic drawings;
 begin to build up your portfolio of work.
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Hand Out Prepared by: G.A.Smillie Date: < 28/03/2017 >

6. Slide 2a Communication for Technicians Unit: 16
FORMS OF COMMUNICATION
What is communication?
 Definition:
 ‘the means by which we convey information.’
 Communication can be divided into four main types, each main type can be further subdivided.
 The four main types are:
 Written
 Graphical
 Verbal
 Other
 Discuss in pairs the four main types.
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Hand Out Prepared by: G.A.Smillie Date: < 28/03/2017 >

7. Slide 2b Communication for Technicians Unit: 16
FORMS OF COMMUNICATION
 Communication types are:
 Written
 Books
 Notes
 Letters
 Memos
 s
 Reports
 Fax
 Post-it
 Magazines
 Newspapers
 Texting
 Teletext
 Labelling
 Hieroglyphics
 Etc.
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Hand Out Prepared by: G.A.Smillie Date: < 28/03/2017 >

8. Slide 2c Communication for Technicians Unit: 16
FORMS OF COMMUNICATION
 Communication types are:
 Graphical
 Drawings
 Sketches
 Block Diagrams
 Flow charts
 Exploded views
 Graphs, Charts, Histograms
 Paintings
 Signs
 Photo Graphs
 Comic Strips
 Caricatures
 Oscilloscope Displays
 Etc.
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Hand Out Prepared by: G.A.Smillie Date: < 28/03/2017 >

9. Slide 2d Communication for Technicians Unit: 16
FORMS OF COMMUNICATION
 Communication types are:
 Verbal
 Conversation
 Talks
 Lectures
 Interviews
 Phone calls
 Consultations
 Radio
 Songs
 Talking Books.
 Recorded messages
 Dictaphones
 Public Address
 Etc.
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Hand Out Prepared by: G.A.Smillie Date: < 28/03/2017 >

10. Slide 2e Communication for Technicians Unit: 16
FORMS OF COMMUNICATION
 Communication types are:
 Other
 Body language
 Sign Language
 Braille
 Models
 Traffic Signals
 Semaphore
 Smoke Signals
 Navigational Lights
 Fire Alarm
 Smell
 Etc.
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Hand Out Prepared by: G.A.Smillie Date: < 28/03/2017 >

11. Slide 2f Communication for Technicians Unit: 16
FORMS OF COMMUNICATION
 Communication types are:
 Mixed Methods
 Television (Verbal, graphical and other)
 Video (Verbal, graphical and other)
 Movies (Verbal, graphical and other)
 Web Cam (Verbal, graphical and other)
 Posters (Written and Graphical)
 Bill Boards (Written and Graphical)
 Morse Code (Verbal or Written or Graphical)
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Hand Out Prepared by: G.A.Smillie Date: < 28/03/2017 >

12. Slide 3 Communication for Technicians Unit: 16
FORMS OF COMMUNICATION
Communication is a two way process.
 Make sure that the message you are conveying is understood in the way you intended it to be understood.
 Communication is more effective by combining different methods to reinforce the message.
 In engineering, graphics is an ideal way to convey information.
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Hand Out Prepared by: G.A.Smillie Date: < 28/03/2017 >

13. Slide 4a Communication for Technicians Unit: 16
FORMS OF COMMUNICATION
What is a drawing?
 Definition:
 ‘the art of representing by a line’
 The forms of drawings can be divided into four main types, each main type can be further subdivided.
 The main types are:
 Engineering
 Civil
 Artistic
 Geographical
 Discuss in pairs the four main types.
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Hand Out Prepared by: G.A.Smillie Date: < 28/03/2017 >

14. Slide 4b Communication for Technicians Unit: 16
FORMS OF COMMUNICATION
 The types of drawings are:
 Engineering
 Mechanical
 Electrical
 Electronic
 Civil
 Buildings
 Roads & Bridges
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Hand Out Prepared by: G.A.Smillie Date: < 28/03/2017 >

15. Slide 4c Communication for Technicians Unit: 16
FORMS OF COMMUNICATION
 The types of drawings are:
 Artistic
 Paintings
 Portraits
 Comic characters
 Etc.
 Geographical
 Maps
 Town Plans
 Topographical
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Hand Out Prepared by: G.A.Smillie Date: < 28/03/2017 >

16. Slide 5a Communication for Technicians Unit: 16
FORMS OF COMMUNICATION
Engineering Drawings:
 Consist of:
 Mechanical
 Electrical
 Electronic
 Electronic drawings consist of:
 Block Diagrams
 Circuit Diagrams
 Board Layout and Component Layout
 Component Diagrams
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Hand Out Prepared by: G.A.Smillie Date: < 28/03/2017 >

17. Slide 5b Communication for Technicians Unit: 16
FORMS OF COMMUNICATION
 Typical Block Diagram
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Hand Out Prepared by: G.A.Smillie Date: < 28/03/2017 >

18. Slide 5c Communication for Technicians Unit: 16
FORMS OF COMMUNICATION
 Typical Circuit Diagram
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Hand Out Prepared by: G.A.Smillie Date: < 28/03/2017 >

19. Slide 5d Communication for Technicians Unit: 16
FORMS OF COMMUNICATION
 Typical Board Layout
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Hand Out Prepared by: G.A.Smillie Date: < 28/03/2017 >

20. Slide 5e Communication for Technicians Unit: 16
FORMS OF COMMUNICATION
Typical component diagrams for Integrated Circuits.
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Hand Out Prepared by: G.A.Smillie Date: < 28/03/2017 >

21. Slide 6 Communication for Technicians Unit: 16
FORMS OF COMMUNICATION
For effective communication:
 Make sure that the message you are conveying is understood in the way you intended it to be understood.
 combine different communication methods to reinforce the message.
For engineering applications:
 Graphics is ideal method to convey information.
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Hand Out Prepared by: G.A.Smillie Date: < 28/03/2017 >

22. Slide 7a Communication for Technicians Unit: 16
HOMEWORK
Exercise.
Q1.  From the types of communication discussed identify, with reasons, the method of communication that you consider most appropriate in each of the following situations.
a.) Making an appointment to see a doctor.
b.) Apologising for forgetting your sisters birthday.
c.) Directing a friend to a restaurant in the next town.
d.) Selling your car.
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Hand Out Prepared by: G.A.Smillie Date: < 28/03/2017 >

23. Slide 7b Communication for Technicians Unit: 16
HOMEWORK
Exercise.
Q2.  Complete the table given below by placing a tick against the applicability of different forms of communication in relation to fitting a plug to the electric cable on a portable appliance.
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Hand Out Prepared by: G.A.Smillie Date: < 28/03/2017 >

24. Slide 7c Communication for Technicians Unit: 16
HOMEWORK
Exercise.
Q3.  Describe two forms of non-verbal communication and give examples of a situation in which each might be used.
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Hand Out Prepared by: G.A.Smillie Date: < 28/03/2017 >

25. Slide 8a Communication for Technicians Unit: 16
CONSOLIDATION
Q1.  Name the four types of communication.
 Verbal
 Graphical
 Written
 Other
Q2.  Name the four types of drawings.
 Engineering
 Civil
 Artistic
 Geographical
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Hand Out Prepared by: G.A.Smillie Date: < 28/03/2017 >

26. Slide 8b Communication for Technicians Unit: 16
CONSOLIDATION
Q3.  Name the four types of electronic drawings.
 Block Diagram
 Circuit Diagram
 Board layout and Component layout
 Component diagram
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Hand Out Prepared by: G.A.Smillie Date: < 28/03/2017 >

27. COMMUNICATION FOR TECHNICIANS
FORMS OF COMMUNICATION
END
UNIT NUMBER: 22
HAND OUT 3
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SYMBOLS & PRO-FORMA