1. Enhanced Multi- Residential Strategy Charlotte Ueta City of Toronto MWA Spring Workshop May 2014

2.  Serve nearly 1 million units 460,000 single family homes 422,000 multi-unit homes  Waste/Diversion Statistics Manage approximately 1 million tonnes waste annually Recycle/Compost 53% of all waste generated o 68% single residential homes o 26% multi-residential homes City of Toronto Waste Statistics MWA Spring Workshop May 2014

3. Multi-Residential Statistics  Over 5000 multi-unit residential buildings 4500 receive municipal services  Approximately half of Toronto’s population live in a multi-unit residential dwelling

4. Enhanced Multi-Residential Strategy  Customer Service & Waste Diversion Implementation Unit  Green Bin Program  Account Management  3Rs Ambassador Volunteer Program

5.  All front end collection buildings and curbside buildings have been invited to participate  There are over 3,100 buildings successfully participating in the Green Bin Program Green Bin Program Rollout MWA Spring Workshop May 2014

6.  Site inspection to determine collection container type  Receive free SSO collection containers, in-unit kitchen catchers  Presentation and Educational Materials Account Management

7.  Program Description Residents volunteer in their own building  Highlights Volunteers receive 6 hours of training Free resources and support Custom Waste Reduction Action Plan  Program Status Over 200 Ambassadors Approximately 25,000 units 3Rs Ambassadors

8. Creative and interactive lobby displays Waste diversion games & activities Small goods/books exchange Present at tenant meetings Update literature/posters Building newsletter Green committee 3Rs Ambassadors

9. BENEFITS In-building volunteer is familiar with the building’s challenges Flexible Customizable Direct connection and support 3Rs Ambassadors

10. MWA Spring Workshop May 2014 Contact – Charlotte Ueta cueta@toronto.ca