1. EDUCATION AND TRAINING QUALITY ASSURANCE Edmund Nxumalo Acting Senior Manager: ETQA

2. Overview Functions of an ETQA Criteria for accreditation Accreditation Process ISETTSETA Primary Focus

3. OVERVIEW (Cont) Monitoring, evaluation and auditing. Verification Certification Challenges New strategy

4. Functions of an ETQA Accredit constituent providers Promote quality amongst providers Evaluate assessments and facilitate moderation amongst providers Register constituent assessors for specified standards and qualifications

5. Functions of an ETQA Certify learners Co-operate with moderating bodies appointed by SAQA Recommend new standards and/or qualifications or modification to existing ones to SAQA Maintain a database acceptable to SAQA

6. Criteria for accreditation Quality Management System Registration in terms of applicable legislation Ability to develop, deliver and evaluate learning programmes Management of assessments including RPL and appeals

7. Criteria for accreditation Financial, administrative and physical resources Staff selection, appraisal and development Learner entry, guidance and support Management of off-site practical or work-site components Reporting procedures

8. Accreditation Process ISETTSETA ETQA Division: Receives request/letter of intent Checks for fit with primary focus Sends Accreditation documentation THE PROVIDER Completes the application form Submits complete application form with required documents

9. Accreditation Process (cont.) ISETTSETA ETQA Division Receives application and checks for completeness Evaluates application against criteria Negotiates accreditation visit with provider

10. Accreditation Process (cont.) Conducts site visit/Evaluate the POE and learning programme Give feedback to the provider Recommends provider for accreditation to the CEO Sends letter to confirm accreditation

11. ISETTSETA Primary Focus Primary focus refers to the aspect of learning (quals and stds) the SETA has applied for to quality assure ISETTSETA is accredited as an ETQA for the following quals: Certificate: Telecommunications for Customer Premises Equipment Level 4 217972 Certificate: Telecommunications for Customer Premises Equipment Level 2 217983

12. ISETTSETA Primary Focus (Cont.) Certificate in Telecommunications for Customer Premises Equipment Level 3 21799 National Certificate: Information Technology: Technical Support Level 4 242932 National Certificate: Information Technology: Systems Development Level 4 242943

13. ISETTSETA Primary Focus (Cont.) National Certificate: Information Technology: Systems Support Level 5 485734 National Certificate: Information Technology: Systems Development Level 5 488725 National Certificate: Information Technology: End User Computing Level 3 49077

14. MONITORING,EVALUATION AND AUDITING Annually-against criteria for accreditation Developmental-Start this year 3 year period-Judgmental For quality delivery, re-accreditation and de-accreditation

15. verification Moderator report Synopsis for moderator reports Entire process Prerequisite for certification

16. Certification Full qualification-primary focus- ISETTSETA. Associated unit standards-primary focus- providers. Non-unit standard based learning programmes or short courses-providers. Can be delegated-prior approval before certification

17. Challenges Assessor/moderator registration. Provider accreditation and programme approval. Assessors/moderators-scarcity. Certification Unit standards and qualifications.

18. NEW STRATEGY Dedicated person for assessor/moderator registration. ETQA services. Assessor/moderator training. Speedy verifications JIP with SAQA.

19. Deliverables- New Strategy Deliverablesby end October 2005 Completed (2006) difference Bottlenecks in service delivery: provider accreditation Total number Full accreditation= 22 Provisional accreditations=20 Programme approvals=3 TT=45 Full accreditations=24 Provisional= 51 Programme approval=8 TT=83 2 31 5 TT=38

20. DETAILS Contact details: ISETTSETA Telephone:011 207 2600 Fax: 011 805 6833 Email: edmund.nxumalo@isettseta.org.za