1. The Future of Universities and the University of the Future Executive Briefing at IBM Palisades, N.Y. July 24, 2000 Led by David G. Brown, Vice President and Dean (ICCEL) Wake Forest University

2. Personal Objective This Morning To Get Each of You to Change Your Personal Behavior Tomorrow & Next Week (maybe even longer) because of an insight that you have reached for yourself as a consequence of spending the 60 minutes here. [Not Elegant: Only Important]

3. Schedule for this Session Where Wake Forest is Today What’s just over the horizon for Wake Forest Factors to consider when setting the plan for the next 5-10 years (participatory)

4. There will be Universities in the Future! Universities Adapt! 67/74 oldest institutions are universities!

5. Working Premise Overall demand for education will expand! Universities will continue to be a major provider The “University Role” will change!

6. 8 BASIC MODELS OF UBIQUITOUS COMPUTING (Ordered by total cost, starting with the most expensive) All + Powerful + Laptops + Annual Refresh UMC Refresh Less Frequently WFU WVWC Acadia NMU Substitute Desktop Computers USAFA Provide One Computer Per Two Beds Chatham Specify Threshold Level SSU UNC Substitute Network Computers Provide Public Station Computers BC Teach with Explicit Assumption of Access

7. 3700 undergraduates 92% residential 500 each: Med, Law, MBA, PhD $950M endowment Winston-Salem, NC Baptist Heritage 1300 average SAT 28th in US News & World Report Top 35 Privates in Barron’s Guide Rhodes Scholars

8. Order book on the Wake Forest Technology Plan at http://iccel.wfu.edu $15 Fully Implemented! ~$1500/student/year

9. Thinkpads for All Students, Faculty, and Staff--2 Year Refresh IBM A20m ThinkPad 128 MB of RAM 500Mhz Processor 11GB Hard Drive Lithium Ion Battery 56k v90 flex modem, 15” active matrix display Lexmark Inkjet Printer Students Own at Graduation Soph/Senior Computer F99: IBM 390, 128 RAM 333 Mhz, 6GB, CD-ROM, 56 modem

10. Windows 98 2 nd Edition MS Office 2000 Pro Macromedia Dreamweaver 3.0 Netscape Communicator 4.72 Acrobat Reader 4.05 Maple V 6.0 RealPlayer 7 Basic Standard Software

11. Academic Computing Environment 131 Electronic Classrooms. 200+ electronic databases. 45,000 Ethernet Ports Most Administrative Systems 200+ courses in CourseInfo 99% Email 85% Computer Enhanced Courses

12. Support Infrastructure 25 support positions in IS 14 Academic Computing Specialists RTAs in each residence hall 25 STARS assigned to individual faculty Library Professions Orient and Train 4272 Help Line Summer Workshops and Tech Fair Computer Enhanced Learning Initiative Training on Demand

13. Brown’s First Year Seminar Before Class –Video Text & Self Tests –Best URLs with Criteria –Interactive exercises –Lecture Notes in PP –E-mail dialogue –Cybershows During Class –One Minute Quiz –Computer Tip Talk –Class Polls –Team Projects After Class –Edit Drafts by Team –Guest Editors –Hyperlinks & Pictures –Access Previous Papers –Lecture Summary w Audio Other –Daily Announcements –Team Web Page –Personal Portfolios –Exams include Computer –Materials Forever

14. Consequences for Wake Forest +SAT Scores & Class Ranks +Retention & Grad Rates +Satisfaction & Learning +Faculty Recruitment

15. Computers Enhance My Teaching/Learning Via-- Presentations Better--20% More Opportunities to Practice & Analyze--35% More Access to Source Materials via Internet--43% More Communication with Faculty Colleagues, Classmates, and Between Faculty and Students--87%

16. With Ubiquity--- The Culture Changes Mentality shifts-- like from public phone to personal phone. Teaching Assumptions shift-- like from books in the public library to everyone owns a copy of his/her own. Timelines shift-- like from “our class meets MWF” to “we see each other all the time and MWF we meet together” Students’ sense of access shifts-- like from “maybe I can get that book in the library” to “I have that book in my library.” Relationships shift-- like from a family living in many different states to all family members living in the same town

17. Beliefs of 91/93 Vignette Authors Pedagogy and Philosophy Interactive Learning Learn by Doing Collaborative Learning Integration of Theory and Practice Communication Visualization Different Strokes for Different Folks From Interactive Learning January, 2000 From Anker Publishing David G. Brown, Editor

18. Next Steps for Wake Forest Wireless More Portable Devices My.Wake Forest Courses for Alumni International Campuses ????

19. Lessons Learned from Business and.com 1. Customize and Individualize 7/00:12% 2. Become an entry portal & establish lifelong connectives. 7/00:42% 3. Partner. Integrate vertically. Seek Correspondent Relationships 7/00:28% 4. Sell “high prestige, high recognition” services 7/00:12% 5. Acquire and Use Metadata 7/00:5% 6. Outsource (reduce middle mgt, reduce data entry) 7/00:2% Vote Once for Most Important

20. Lessons Learned from Education and.edu--slide 1 1. Enable Interaction 7/00:31% 2. Encourage Collaboration 7/00:31% 3. Emphasize Communication 7/00:18% 4. Nurture Community 7/00:14% 5. Customize and Individualize 7/11:6% Vote Once for Most Important

21. Lessons Learned from Education and.edu--slide 2 1. Assure Robust Networks & Access to Technical Advice 7/00:57% 2. Expect Professorial Tech Proficiency 7/00:22% 3. Reduce Cycle Time 7/00:2% 4. Be Nimble 7/00:11% 5. Recognize Potential Competitors 7/00:7% Vote Once for Most Important

22. The New “Student” Mentality 1. Immediacy 7/00:32% 2. Nintendo Problem Solving 7/oo:19% 3. Shared Authority & Second Opinions 7/00:15% 4. Multi-Tasking & Channel Changing 7/00:14% 5. Always In Touch 7/00:14% 6. Open Information 7/00:7% Vote Once for Most Important

23. The New University--slide 1 1. Entrepreneurship Thrives--focus required 7/00:29% 2. Confederations Flourish--mergers too 7/00:28% 3. Bricks and Mortar Stay--incldg health clubs 7/00:21% 4. Brokers Emerge--the most common function 7/00:17% 5. Libraries Become Resource Centers--help 7/00:5% Vote Once for Most Important

24. The New University--Slide 2 1. Databases Center Around the Student-- my.yahoo 7/00:34% 2. Funding Diversifies-- mix public and entrepreneurial 7/00:24% 3. Outsourcing Expands--services and courses 7/00:20% 4. International Alliances Multiply-- not only distance education 7/00:17% 5. Schedules Metabolize Around Commencement

25. The New Professoriate 1. Collaborative Teaching--design teams & confederations 7/00:60% 2. Adjunct Faculty--alumni & practitioners 7/00:15% 3. Institutes & Centers--departments and disciplines become less important 7/00:15% 4. Intellectual Property Rights--who owns 7/00:no options 5. Electronic Publications & Paper Archiving 7/00:11% 6. Team Research--science methods spread 7/00:0% 4. 5. Vote Once for Most Important

26. The New Curriculum--Slide 1 1. On Campus Distance Learning--3 residence, 2 by distance 7/00:40% 2. The 80-20 Rule--not all F2F or Virtual 7/00:33% 3. Learning Cohorts & Communities-- essential for motivation 7/00:18% 4. Customized Textbooks--many vendors 7/00:8% 5. Intimate F2F Classes--greater variability 7/00:0% Vote Once for Most Important

27. 1. Lifelong Programming-- email, portals, tech support 7/00:37% 2. Continuous Communication-- before & after degrees 7/00:31% 3. The Student-Designed Degree-- learning objectives & styles 7/00:26% 4. Measured Outcomes--more than seat time 7/00:no option 5. The Math Emporium Model-- one of the new models 7/00:6% Vote Once for Most Important The New Curriculum--Slide 2

28. Technological Changes Face Recognition for Security Speech Recognition Intelligent Agents Virtual Reality Network Speed Storage Capacity Portable Technology

29. Act Now (Technology) -Pass Faculty Motion That All Teaching May Proceed on the Assumption That All Students Have Internet Access -Assure Robust Communication Networks -Aim for 95% of Faculty Use of CEL by Fully Voluntary Means -Adopt & Support a “Preferred” Laptop, CMS, and Software -Budget for Electronic Databases -Outsource More Bureaucracy & Instructional Components

30. ACT NOW (VISION) -Build Brand Identity -Build “Communities of Learners” & Link All Programs to Participation in and Access to Those Communities -Expand and Enrich Co-Curricular Programs -Choose & Nurture A Few Areas For Worldwide Prominence -Maintain Aura of Impartiality & Rationality -Rejoice in the Flexibility & Survivability of Universities

31. Let’s Interact! What would you add to or strike from the image of the future university? What other actions would you recommend taking today? What add to? What strike from? What actions today?

32. David G. Brown Wake Forest University Winston-Salem, N.C. 27109 336-758-4878 email: brown@wfu.edu http//:www.wfu.edu/~brown fax: 336-758-4875