1. 1 “Old fashioned” problem solving in a modern railway RSA- 08/01/14 Jo Kaye

2. 2 Control Period 5 Headlines Deliver continuous improvement in safety, particularly reducing risk at level crossings Enhance the capacity and capability of the railway even further Focus on reducing the variability in train service reliability and plan to deliver performance of 92.5 per cent PPM by the end of CP5 Enable 700 extra trains a day to link our key northern cities Deliver a 20% increase in available seats on peak commuter services in London and the South East Deliver new lines to increase capacity in Scotland Electrify far more of our railway, and introduce modern signalling £38.2bn

3. 3 Safety is our number one priority

4. 4 Performance is as important as ever… Increase in overall passenger satisfaction 1997-2012 is best in Europe Punctuality is at historically high levels but we are still highly unlikely to meet our overall performance target for CP4 We have put a lot of effort into understanding why this is the case – and what trade offs are appropriate between performance, capacity and efficiency Issues such as extreme weather have had more of an impact than we had predicted in 2008/09

5. 5 We have seen extraordinary growth… In the last decade passenger numbers have gone up by 50% By 2020 forecasts suggest an extra 400m journeys – up to 1.8bn By 2031 passenger numbers in London are expected to grow by a further 36% on today Increase in passenger numbers between 2002/03 and 2011/12 Projected growth in demand in London by 2031

6. 6 The railway is vital to Britain’s economy… In Britain, 1.46 billion journeys are made by train every year and the railway transports 100 million tonnes of goods. Investing in rail brings jobs to the supply chain and benefits to the wider economy We have generated £17.3bn of work for our supply chain since 2009 Our Northern Hub project will generate £4 in economic benefits for every £1 spent

7. Date 00.00.00Presentation title to go here7 CP5: Costs are important Total Operations and Maintenance cost (£) per train mile (FY12/13 prices) Maintenance Controllable Costs Support Operations Cost per train mile 2003/04 Control Period 3Control Period 4Control Period 5 Savings required from the regulator on Network Rail’s Strategic Business Plan for Control Period 5

8. 8 People are key

9. 9 “Old fashioned” problem solving in a modern railway Any Questions?