1. When my student fails the NNAAP ® skills exam

2. You and Your Student Must…

3. ACKNOWLEDGE FEELINGS DisappointmentDisappointment AngerAnger FrustrationFrustration

4. FOCUS ON FACTS 1.As the teacher, I was NOT there. 2.The NNAAP is an adult test for an adult certification for an adult job in the adult world. The candidates/students should speak and advocate for themselves! 3.Teenagers are very emotional, they have very large amygdalas.

5. FOCUS ON FACTS 4.Teenagers and people in general often feel entitled to get more than is given. 5.Teenagers are not accustomed to performance based standardized testing. 6.Teenagers often look for warm, fuzzy, easy, and instant. 7.The NACES Examiner has nothing to gain or lose. They are there only to protect the most vulnerable of health consumers

6. FOCUS ON FACTS NNAAP ® Score Report 8.What does the NNAAP ® Score Report show?

7. NNAAP Score Report

8. NNAAP Skills Score Report 1.Addresses client by name and introduces self to client by name 5.Lathers all surfaces of wrists, hands, and fingers producing friction, for at least 20 (twenty) seconds, keeping hands lower than the elbows and the fingertips down 10.Does not touch inside of sink at any time

9. RECOGNIZE & SEPARATE FACTS FROM FEELINGS

10. Self Reflection for Candidate Did I really do each part of a step with multiple parts? Empty AND rinse AND dry? Did I pretend to do a part of a step? Did I wipe the eyebrow and the orbital bone to keep from wiping off my clients makeup on the eyelid?

11. Self Reflection for Candidate Did I vocalize the step and not really do it? Did I say I would sit down to feed the client but then not really sit down to feed the client? Did I just plan ‘ole forget to do the step? I started to feel panicky… did I just fail to shake the bed to see if it was locked?

12. Self Reflection for Candidate Did I really put enough time into focused skill practice in the Nurse Aide training lab?Did I really put enough time into focused skill practice in the Nurse Aide training lab? Was practicing for the NNAAP skills exam as important to me as practicing my sport for a big game?Was practicing for the NNAAP skills exam as important to me as practicing my sport for a big game?

13. Self Reflection for Teacher Did I use the most recent NC NNAAP Candidate Handbook?Did I use the most recent NC NNAAP Candidate Handbook? Do I know how to perform the skills myself….could I take the NNAAP® test and pass? If not….what are your plans for professional growth?Do I know how to perform the skills myself….could I take the NNAAP® test and pass? If not….what are your plans for professional growth? Can I improve on classroom management?Can I improve on classroom management?

14. BALANCE FACT AND FEELING FEELING

15. The Right to Complain… There is a process for high school candidates to follow if they wish to follow through with an official complaint after balancing facts and feelings and self reflection. NACES has the responsibility to assure that testing is done in a standardized fashion and is done fairly. Thoughtful complaints are welcome!!!

16. In Summary: Notes from Kathy Do not assume that the way the student described the testing is the way it was Encourage the STUDENT to follow up with the grievance procedure after thoughtful reflection Ask to see the student’s score report to gather facts If there are concerns and the teacher needs to communicate to Agnes, be sure to include the name of the student, date tested, and location tested Teachers should NOT engage in conversation with the NAE, even if the teacher and NAE know each other. The test is standardized