1. BUSINESS & SOCIETY Ethics and Stakeholder Management
Chapter 7
BUSINESS & SOCIETY Ethics and Stakeholder Management
Carroll & Buchholtz 6e
PERSONAL and ORGANIZATIONAL ETHICS
Prepared by Deborah Baker Texas Christian University
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Business and Society: Ethics and Stakeholder Management, 6e • Carroll & Buchholtz Copyright ©2006 by South-Western, a division of Thomson Learning.  All rights reserved

2. Chapter 7 Learning Outcomes
Understand the different levels at which business ethics may be addressed.
Differentiate between consequence-based and duty-based principles of ethics.
Enumerate and discuss principles of personal ethical decision making and ethical tests for screening ethical decisions.
Identify the factors affecting an organization’s moral climate and provide examples.
Describe and explain actions, strategies, or “best practices” to improve an organization’s ethical climate.
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3. Chapter 7 Outline Levels at Which Ethics May Be Addressed
Personal and Managerial Ethics
Managing Organizational Ethics
From Moral Decisions to Moral Organizations
Summary
Levels at Which Ethical Issues May Be Addressed
Personal Level
Organizational Level
Industry Level
Societal and International Levels
Personal and Managerial Ethics
Principles Approach to Ethics
Ethical Tests Approach
Managing Organizational Ethics
Factors Affecting the Organization’s Moral Climate
Improving the Organization’s Ethical Climate
Summary
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4. Principles Approach to Ethics
Major Principles of Ethics
Utilitarianism
Rights
Justice
Caring
Virtue ethics
Servant Leadership
Golden Rule
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5. Ethical Tests Approach
Test of One’s Best Self
Test of Making Something Public
Test of Ventilation
Test of Common Sense
Test of the Purified Idea
Gag Test
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6. Improving the Ethical Climate
Top Management Leadership Moral Management
Ethics Programs and Officers
Realistic Objectives
Ethical Decision- Making Processes
Codes of Conduct
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Board of Director’s Oversight
Ethics Training
Corporate Transparency
Whistle-Blowing Mechanisms
Ethics Audits
Effective Communication
Discipline of
Violators
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7. Ethical Decision-Making Process
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8. Selected Key Terms categorical imperative codes of conduct
codes of ethics
compensatory justice
corporate transparency
deontological theorites/principles
distributive justice
ethical due process
ethical tests
ethical audits
ethics officer
ethics programs
Golden Rule
legal rights
moral rights
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9. Selected Key Terms (continued)
moral rights
opacity
principle of caring
principle of justice
principle of rights
principle of utilitarianism
procedural justice
rights
servant leadership
teleological theories/principles
transparency
utilitarianism
virtue ethics
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