1. SAVIN Customized Solutions The Technology John Dixon David KoosisJo Winston Louisiana New York Wisconsin

2. Types of SAVIN Systems  Closed  Not available to the general public  Only defined groups can register, i.e. crime victims, witnesses, certain criminal justice professionals  Information that may require a closed system: juvenile adjudication, civil commitments  Open  Anyone can register for notification  Combination  General public can register for certain types of information  Certain information or registration type is only available to defined groups

3. Wisconsin’s Customized Web Site

4. Individualized Case List Names blocked on handout

5. Personalized Notification Options

6. Ability to Update Contact Info in Real Time

7. Secure Online Message Center Names blocked on handout

8. Encrypted Email

9. Criminal Justice Partners  District Attorneys, Prosecutors and Victim Witness Professionals have the ability to:  Search and view all 90,000 offenders records  Search and update victim information for cases prosecuted in their county  Parole Commission, DOJ Office of Crime Victim Services, and Electronic Monitoring Center have the ability to view all victim information for special notifications  Parole Grants  Appeals  GPS

10. Dave Koosis New York How NYC Provides Inmate Status Information to victims, law enforcement, service providers, and other customers

11. Department of Correction Sites

13. Basic Stats  103,813 annual admissions to NYC jails  Average daily inmate population 13,497  Staff: 10,550 Uniformed; 1,650 Civilian  52 Sites  15 jails (10 on Rikers Island)  15 Court Facilities  1 million outgoing inmate phone calls each month  543 vehicles staffed by 438 employees transport more than 2.5 million inmates, staff, visitors, a year

14. Jails are different from Prisons  Average length of stay 46.7 days.  41% of those discharged are rearrested within one year  67% are rearrested within three years  80% detainees awaiting trial

15. Use Services from Multiple Agencies  ~75% have some form of addiction  20% require detoxification upon admission  32% are illiterate  40% require some form of mental health services  ~12% have severe mental illness  30% of those leaving jail end up in a homeless shelter

16. DOC is part of a complex process http://www.ojp.usdoj.gov/bjs/flowchart.htm

17. Business Processes Span Organizations NYC Correction Local NY Police Department Boro DA’s NYC Probation Dept of Investigation Dept of Education Dept of Health HIDTA Dept of Homeless Services HRA/DSS Federal Homeland Security Social Security Administration Etc… State Dept Criminal Justice Services Parole Correction Etc. Global Criminal Justice Association Board of Correction Legal Aid Society Prison Health Services Victim Notification CBO’s Etc… Horizontal Integration Vertical Integration

18. Customers for Inmate Status Data  Family & Friends  Lawyers & Service Providers  Law Enforcement  And, yes: Victims

19. Constant flow of inquiries  DOC Handles about 11,000 phone inquiries a month regarding inmate status  APPRISS is contracted to handle overflow of phone and IVR inquiries  About 5,000 website inquiries a day  About 100 USPS letters a week

20. Inmate Status available as you like it Jail Management System Inmate status data every 15 minutes Inmate Lookup Service DEC OpenVMS DB2 Linux Java Web Services XML Lookup Subscribe Notify HTML RSS VoiceXML SMTP XML Multiple modes of delivery

21. Inmate Lookup Service City State Fed Inmate Lookup Service Lookup Subscribe Notify HTML VoiceXML SMS XML NIEM GJXDM Email

22. The HTML Interface

23. Basic Inmate Data (Internal, redacted)

24. Subscribe to notifications

25. Basic Inmate Data (Internal, redacted)

26. Confirmation Email

27. Basic Inmate Data (Internal, redacted)

28. SDK for Internal Partners Agile “UDDI” Agile “SLA”

29. The RSS Version (redacted)

30. The GJXDM Version

31. Nearly all of this is freely available If you’re interested, contact us: david.koosis@doc.nyc.gov

32. John Dixon Louisiana

33. Ideas and Offerings  URL Jump Links  Links from existing customer website that direct them to SAVIN Public Portal  Carry over Offender information from Jail website and direct them directly to the registration page on SAVIN Public Portal.  Increases ways for victims to register.  Helps with Data Verification  Examples  link to the State Main page http://http://www.lavns.org  link to the Registration page http://www.arkansas.gov/doc/

34. Offender Photos  Positive Identification  Silhouette capability – so not to re-victimize victims

35. Court Notification  Expand the services offered to Victims by completing the continuum through the criminal justice system by doing case event notifications.  Upcoming and cancellation of court events, type, location, time, postponements, continuances, and final disposition

36. Meeting the Needs of Our Customers To Survey or Not to Survey  A method to collect the voice of the customer. Victims, Advocates, Criminal Justice Partners  Stand alone or seamlessly integrated into existing SAVIN System  Web and Phone based tools  Near real time dynamic web reporting tool  Non-category specific